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Customer Service Sales Executive

Location:
Philippines
Posted:
July 28, 2016

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Resume:

Joana Navalez Dominguez

+63-932******* acvwum@r.postjobfree.com Bulacan, Central Luzon

Experience

* ***** ** ***** **********

Aug 2015 - Present

(11 months )

Sales Executive

AAI Worldwide Logistics Inc. Central Luzon, Philippines

Industry

Transportation / Logistics

Specialization

Sales - Corporate

Role

Sales Executive/Account Manager

Position Level

Supervisor / 5 Years & Up Experienced Employee

Feb 2014 - Jun 2015

(1 year 4 months )

Team Leader - English Language Specialist

Times SLC

Industry

Education

Specialization

Education

Role

Others

Position Level

Non-Executive

- oversee a group of English Language Specialist and make sure that classes go well

- report daily attendance of the team to the shift supervisor

- monitor class performance of each ELS and suggest ideas to improve class performance

- relay information and announcements to members

- Level Tester

- conduct sample classes and assess student level

- ELS

- teach English to Korean students by topic based and conversational techniques

Jun 2013 - Feb 2014

(8 months )

Technical Support Representative

Teleperformance

Industry

Telecommunication

Specialization

Technical & Helpdesk Support

Role

IT Support/Helpdesk

Position Level

Fresh Grad / < 1 Year Experienced Employee

-basic internet troubleshooting steps for Australian customers subscribed to Telstra

-provide efficient customer service to customers asking for assistance

Jan 2013 - Apr 2013

(3 months )

Admin & Account Assistant

Neo Ocean Trading Corporation

Industry

Mining

Specialization

Clerical/Administrative Support

Role

Others

Position Level

1-4 Years Experienced Employee

-In charge of issuing memos and contracts to new employees

-Manpower pooling for vessel crew and verifies documents of candidate employees

-Checks on the procedures of different applications for permits and registrations and prepares requirements

May 2010 - Dec 2012

(2 years 7 months )

Documentation Assistant for Transportation

HACORPHIL

Industry

Food & Beverage / Catering / Restaurant

Specialization

Transportation

Role

Others

Position Level

1-4 Years Experienced Employee

Documentation of transport activities

Coordination with all staffs

Making reports to the manager

Handling petty cash fund

Preparing itineraries for requested trips

secretarial work

Nov 2008 - May 2010

(1 year 6 months )

GENERAL AFFAIRS OFFICER

HACORPHIL CORPORATION

Industry

Food & Beverage / Catering / Restaurant

Specialization

Training & Development

Role

Training & Development

Position Level

1-4 Years Experienced Employee

As a General Affairs Officer, I am in charge in organizing trainings for employees. I source out qualified speakers to facilitate the training. There are also times when I am the one facilitating the training for employees. After the session, I will prepare exams so that I will be able to assess the knowledge gained by the employees through training. After assessing the employee's acquired knowledge, I design and prepare certificates using Adobe photoshop.

Also part of my job is the renewal and application of VISAS of our foreign managers. I am the one preparing and liaising the documents to the Department of LAbor and Immigration.

I am also in charge of the uniform and office supplies of the company. I prepare purchase requisitions whenever needed. I check the availability of stocks and do inventories.

Another one is the requisition of company ID from the main office for the employees. I upload their pictures and send requests through computer generated system.

I also prepare payment requisitions for the expenses of our department using the iProcon system.

We perform tasks that do not fall on certain departments.

May 2008 - Nov 2008

(6 months )

HR assistant (Recruitment)

Hacor philippines

Industry

Food & Beverage / Catering / Restaurant

Specialization

Human Resources

Role

Recruitment/Staffing

Position Level

Fresh Grad / < 1 Year Experienced Employee

Hacorphil is the General Services provider of Hanjin Heavy Industries Corporation. We provide services indirectly related to shipbuilding like Catering and Transportaion of HHIC employees.

I receive job orders from different departments and I am in charge in selecting, screening and scheduling interviews for potential employees. I also conduct the initial interviews and then bring them to the supervisors of the area that they are applying for. I also attend job fairs in different places. I post job openings in different public agencies. When an applicant gets hired, I see to it that their pre-employment requirements are being submitted before they start to work. I am also in charge in giving orientations for new employees.

Education

2008

Centro Escolar University

Bachelor's/College Degree in Business Studies/Administration/Management Philippines

Major

Management Accounting

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language

Spoken Written

English

10 10

Jobstreet English Language Assessment (JELA)

Date Taken

11 Apr 2013

Score

32/40

Additional Info

Other work locations, Australia & New Zealand

Other Information

Career Objective:

A full-time position in a top performing corporation that will enable me to apply my skills and education while learning new things which I can use in taking part to meet firm's goals.

Summary of Education:

A graduate of Bachelor of Science in Business Administration major in Management Accounting at Centro Escolar University, Malolos City Class of 2008

Strengths:

Good communicatiuon skills. Fluency in English and Filipino.

Leadership: Attended a leadership training seminar held in Microtel Inn, Luisita, Tarlac.

Knowledgeable in Microsoft Office applications and Adobe photoshop.A well rounded person. I can deal with different types of people. Can work under pressure and is very flexible.

Academic Priojects:

Conducted a Feasibility Study entitled, "Manufacturing of Banana Fruit-Peel Embotido in Calumpit, Bulacan".

Conducted a narrative study of a holding company.

About Me

Gender

Female

Age

28

Address

Balungao, Calumpit, Bulacan, 3003, Bulacan, Central Luzon, Philippines

Nationality

Philippines



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