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Customer Service Sales

Location:
Longmont, CO
Posted:
July 27, 2016

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Resume:

Diana L. Doty

**** ********* *****

Loveland, CO 80538

970-***-**** acvwpg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Graduate of National Paralegal College, Bachelors in Legal Studies, Summa Cum Laude. Proficient with Lexis to conduct legal research. Experienced legal researcher and writer having prepared over 75 legal research assignments as well as drafting legal documents. Knowledge of legal terminology and court proceedings. Administrative experience including filing and scheduling appointments. Organized multi-tasker with customer service experience. Effective verbal communication skills gained as a customer service representative and the ability to work independently and collaboratively with other people. Highly developed skills prioritizing tasks and succeeding with stressful deadlines gained by working in an office setting, customer service and managing school at the same time. Experience in filing with Larimer County Courts in Loveland, Colorado. Experience managing personal and business digital files.

• Able to accept constructive criticism and initiate changes.

• Creative and highly resourceful problem solver.

• Experienced drafting various legal documents including summons, complaints, and contracts.

• Work well both independently and as a cooperative team member. COMPUTER SKILLS: Lexis/Nexis, Microsoft Word, Microsoft Excel, Adobe Photoshop CS4, Telecommunications CAREER EXPERIENCE:

BUSBY PROPERTIES, L.P., LOVELAND, CO-4/2013 TO 6/2014 Office Assistant: Responsible for correspondence with tenants, leases for new and renewing tenants, filling out court paperwork for evictions, serving court paperwork on tenants, filing, and organization of tenant files. RITZ CAMERA & PROEX PORTRAIT APPLE VALLEY, MN-8/2007 TO 4/2009 Imaging Manager: Responsible for customer service, train staff on current sales promotions, monitor and promote studio sales, hand shake marketing with local business, employee moral, deposit verifications, working with store manager to make sure monthly goals are met, store upkeep and maintenance.

GAMESTOP MALL OF AMERICA BLOOMINGTON, MN- 11/02 TO 8/2007 Assistant Store Manager: Responsible for customer service, game knowledge, inventory accuracy, performance accountability, schedule conflicts and resolutions, employee moral, receiving vendor shipments, deposit verifications, store upkeep and maintenance and sales merchandising.

RITZ CAMERA MALL OF AMERICA BLOOMINGTON, MN- 8/00 TO 4/03 Sales Associate/ Lab Technician: Responsible for customer service, film development, sales and marketing in a retail setting and shipping and receiving

EDUCATION:

Graduated National Paralegal College April 2016

Bachelor of Science in Legal Studies-Suma Cum Laude High school graduate with:

SPECIALIZED CLASSES TAKEN IN BUSINESS AND MONEY MANAGEMENT ASSOCIATIONS:

Current NALA Member since 2015

Colorado State Notary Public #201******** Commission Expires 07/15/2020



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