Shoshonee Harding

* ******* ********

705-***-****

Alliston, Ontario L9R0A8

acvwll@r.postjobfree.com

Objective

Seeking full time employment.

Highlights of Skills

● Interacting with the public

● Working sufficiently in a fast paced situation

● Punctual and reliable

● Fast learning

● Customer service oriented

● Communicating clearly Verbal and Written

● Maintaining a positive demeanor

● Organizational awareness

● Maintains a professional appearance and demeanor

● Computer proficiency Microsoft office (word, excel, etc.)

● Attention to detail

Employment Experience

Sales Associate

2013 2013

Winners, Owen Sound, Ontario

● Greeted and assisted customers in a busy retail establishment

● Maintained a clean work space

● Assisted customers at check out

● Completed paperwork daily to log all discrepancies

● Sorted items to be relocated to their appropriate places Server/Delivery driver

2012 2013

Pizza Pizza, Owen Sound, Ontario

● Maintained a clean work environment

● Assisted other employees during high traffic times

● Logged all inventory/ notated order volumes to be needed

● Served customers in a friendly and upbeat manner

● Prepped ingredients / pre portioned ingredients

● Maintained health and safety regulations for inspection

● Delivered orders to customers within a fixed time period

● Allocated all necessary items prior to delivery

● Answered any and all questions customers had upon delivery

● Handled payment options

Customer Service Representative

2011 2012

Transcom, Barrie, Ontario

● Answered telephones for an American cable company

● Troubleshoot problems customers were having with their services

● Oversaw trainees and assisted them during their training period

● Tended to supervisor calls for trainees

● Maintained customer accounts

● Answered or amended any billing questions or issues

● Followed up with customers on any issues they may have had

● Booked any appointments needed

Server 2008 2009

Tim Hortons, Owen Sound, Ontario

● Served customers in a fast paced environment

● Kept a positive attitude

● Maintained a clean work environment

● Prepared food and beverages for customers in a timely fashion

● Completed paperwork daily to ensure a safe and effective working space Education

Grade 12.

Interests/Activities/Community Work

● Musician

● Volunteer at Salvation Army Food Bank in London, Ontario

● Reading

● Volunteer at Rock the Beach Sauble

● Exercising

References available upon request.

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