Arsenio G Eleccion

**** **. *******

Seattle, WA. 98144

Wireless 206-***-****

Email: acvwkx@r.postjobfree.com

OBJECTIVE:

To be a part of an environment that gives a challenge, and the opportunity to contribute by utilizing my experience, training capabilities and leadership in the sales industry.

QUALIFICATIONS

Business Development:

Introducing start-up on new doors

Establishing Sales and Training from the ground up

Managing all phases of sales from store level to national retailer level

Developing company in to a leading member of the community

Operations:

Leading Management team in implementing policies and procedures

Supervising direct reports to management team

Creating team oriented work environment

Providing Security to employees and company in regards to policies

Marketing/Sales:

Reviewing and executing market promotion plans

Developing marketing and pricing strategies

Selling services and equipment

Human Resources:

Recruiting and hiring Sales staff for Sprint swatter program

Training and developing direct reports, process payroll

Conducting formal performance reviews

Maintaining positive employee relations both internal and external

Customer Relations:

Providing extensive customer follow up

Assessing in meeting customer needs

Acting as a liaison for customer issue resolution

Ensuring a high degree of customer satisfaction

Assisting Customers on a daily basis

Excellent Problem Solving Skills

Attentive and Alert while working

EDUCATION:

Cleveland High School – Seattle, WA graduated 1982

University of Washington

Bachelors of Science in Zoology– Seattle, WA 1984-1990

Additional Formal Training:

ACER Training, Advance Presentation Skills, Indirect Sales Academy, Wireless

Web Training, Understanding Third Generation Wireless, Sprint PCS

ARSENIO G. ELECCION

WORK HISTORY

Customer Service Greeter, Verizon Wireless (Adecco) Bellevue, WA 1/11-3/11

or plans Greet Customers upon arrival at store

Assist customers with payments on bill

Direct customer to appropriate party by via sales or Customer Service

Excellent proven customer service in dealing with problem solving

Answer Customers questions about coverage

General Manager, Gold Buyers at the Mall, Tukwila, WA 2/10-11/10

Manage 2 employees that report direct to me

Create schedule for kiosk staff

Process daily reports for Corporate via email

Excellent proven customer service in dealing with problem solving

Inventory/Ordering of Supplies for kiosk

Ship Gold to Corporate Office that kiosk buys from customers

Sales Manager, Elite Marketing, Seattle, WA 4/09- = 9/09

Manage 7 employees that report direct to me

Create schedule for kiosk staff

Process daily reports for Corporate via email

Excellent proven customer service in dealing with problem solving

Inventory/Ordering of Premiums for kiosk

Process applications at kiosk and assist team

Recruitment Solution Specialist CSR, Seattle Times, Seattle, WA 3/08-12/08

Employment Ads for Seattle Times & Post Intelligencer

Built Relationships with Company seeking employees

Create employment verbatim per client request

Excellent proven customer service in dealing with problem solving

Create Job postings for companies on NW Job site

Cold calling weekly activity to accounts that are dormant stage

Account Executive, Sprint Indirect Team, Seattle, WA 2/00-2/08

Managed Third Party Door, trained and merchandise stores

Built Relationships with Store Managers/District Managers for Retailers

Managed 10-40 swatters for Third Party location, hiring and payroll

Excellent proven customer service in dealing with problem solving

Train third party employees on new promotion and assist side by side selling

Prospecting new business by setting appointments with discoing makers

Cold calling to new clients to set appointments for a business meeting

Technical Support Representative, Sprint PCs, Bellevue, WA 10/99-2/00

Oversaw inventory stock and retail store

Maintained, ordered and procured supplies to ensure efficiency in office

Accurate high volume of software upgrades and diagnostic tests

Excellent proven customer service in dealing with problem solving

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