KAREN WHITE

***** *********

REDFORD, MI *****

248-***-****

OBJECTIVE: DEDICATED CUSTOMER SERVICE PROFESSIONAL WITH OVER 5YEARS EXPERIENCE IN A FAST PACED

ENVIRONMENT SEEKING AN OPPORTUNITY IN A TEAM ORIENTATED COMPANY. SEEKING A CUSTOMER SERVICE

POSITION WHERE I CAN OPTIMIZE MY PROBLEM-SOLVING AND ORGANIZATIONAL SKILLS TO CONTRIBUTE TO

INCREASED CUSTOMER SATISFACTION. MY STRONG MULTITASKING SKILLS AND FAST LEARNING ABILITY ENSURE

QUICK CONTRIBUTION TO YOUR CUSTOMER SERVICE TEAM.

EXPERIENCE:

DIRECT CARE WORKER- TEAM LEAD

DIGNITAS, INC

9/2015- PRESENT

ADMINISTER MEDICATIONS, TRANSPORT RESIDENTS TO MEDICAL APPOINTMENTS, DAY PROGRAMS, ETC. LOG

DAILY ACTIVITIES. INSURE THAT ALL SHIFTS DAILY LOGS ARE COMPLETE. SCHEDULE DCW FOR SHIFTS AND

MAKE CHANGES TO THE SCHEDULE IF NEEDED. SCHEDULE RESIDENT’S MEDICAL APPOINTMENTS AND FILING

RESIDENTS PERSONAL PAPERWORK.

SALON MANAGER

SIMPLY AMAZING SALON & SPA

7/2013-5/2015

SCHEDULED CLIENT’S APPOINTMENTS AND MADE REMINDER PHONE CALLS, INTERVIEWED POTENTIAL NEW

HIRES. MONITORED THE EXPIRATION OF SALON EMPLOYEE’S LICENSING TO ENSURE THE SALON WAS

FUNCTIONING FULLY LICENSED. ORDERED SUPPLIES AND SCHEDULED ROUTINE SALON MAINTENANCE. WASHED

SALON TOWELS, OPENED AND CLOSED THE SALON, CASH HANDLING.

DIRECT CARE WORKER

IMANI RESIDENTIAL CARE

1/2012-6/2013

ADMINISTER MEDICATIONS, LIGHT HOUSEWORK, COOK RESIDENT’S MEALS. LOG DAILY ACTIVITIES AND FILE

RESIDENT’S PERSONAL PAPERWORK. TRANSPORT RESIDENTS TO MEDICAL APPOINTMENTS.

CERTIFICATES & LICENSES: RED CROSS OF MI, CPR & FIRST AIDE, WCCC MEDICAL BILLING CERT

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