ANDERS L. OLAVESSEN

*** ***** ******* ** *** **-*02, Murfreesboro, TN 37128 901-***-**** acvwjm@r.postjobfree.com Portfolio Site- andersolavessen.surge.sh

Seeking a career opportunity to leverage my diverse experience, skills and proven roles with increased responsibilities to contribute to the success of an organization. SKILLS and QUALIFICATIONS

Web Development Skills

• HTML

• CSS

• SASS

• JavaScript

• Ember

• Node.js

• Github

• Agile Web Development

• npm

• JSON

Leadership, Communications, Relationship Development and Management

• Lead Tech Pharmacy Call Center

• Senior Pharmacy Technician

• Excellent customer communication skills

Coaching and Peer Development

• Trained internal staff on clinical platform

Training and Technical Advising

• Certified Pharmacy Technician

PROFESSIONAL EXPERIENCE

Community Health Alliance, Brentwood, TN

Pharmacy Benefit Analyst 2013-February 2016

• Assist in administration and management of pharmacy benefits.

• Work with Pharmacy Benefit Manager as primary point of contact to investigate and resolve pharmacy related inquires and issues

• Run queries from adjudication system and data warehouse to analyze data and prepare reports.

• Perform claim testing. Collaborate with peers to utilize data and resources to monitor cost effectiveness and health outcomes for pharmacy programs.

• Support internal and external audit processes.

Appeals Coordinator

• Intake and triage of all medical and administrative appeals.

• Company administrator for clinical platform which includes developing and loading scripts and letters

into the system.

• Organized and presented annual clinical audit for appeals.

• Researched issues and prepared appropriate responses. Windsor Medicare, Cool Springs, TN

Lead Pharmacy Tech for Call Center 2012 -2013

• Managed 20 people actively working member grievances, appeals and resolutions pertaining to co-pays, network and formulary questions and worked closely with PBM to track member reimbursements.

• Responsible for initiating coverage determinations for members and their prescriber.

• Office duties include collecting and summarizing data for CMS reports using Excel graphs, running and submitting daily reports on Call Center Metrics. Accredo, Memphis, TN

Pharmacy Technician 2011 - 2012

• Responsible for data entry on inbound and outbound provider calls. Walgreens Pharmacy, Bartlett, TN

Senior Technician 2005-2011

• Responsible for managing schedule, maintaining inventory control through wholesale warehouse ordering, keeping staff members in the proper work flow, answering telephones to assess and resolve patient issues, data entry of prescription and patient information. REFERENCES AVAILABLE UPON REQUEST

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