Alana Cooper

***** *********** **

Houston, Texas 77049

832-***-**** cell

E-mail: acvwj3@r.postjobfree.com

Dear Sir/Madam,

I am interested in pursuing a career with opportunities for growth with GEICO. I have enclosed my resume for your consideration. I am a highly self-motivated, detail oriented individual with excellent organizational, analytical, planning, interpersonal, and leadership skills. I am able to proficiently perform functions/tasks under pressure while meeting deadlines, which has contributed to my progress and success. I am a goal-oriented individual with the capability to sustain the effort necessary to take a project from conception to completion I have a positive and enthusiastic service attitude, with excellent communication skills. I am innovative and an adaptive problem solver who is focused on total client satisfaction and team building. My excellent interpersonal skills, proven track record of effectively resolving problems, and exceeding job expectations make me a viable job candidate. If you are looking for a diligent hard worker, who is dependable and enthusiastic look no further. I would like the opportunity to interview for this position and discuss my qualifications. I can be reached at the numbers listed above or by e-mail.

Thank you for your interest, time and consideration. I look forward to your reply.

Sincerely,

Alana Cooper

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ALANA COOPER

14106 MEYERSVILLE DR • HOUSTON, TX 77049 • United States

832-***-**** • acvwj3@r.postjobfree.com

Summary of Qualifications

Microsoft Windows Suite, Word Excel, and Power Point

Office equipment Operations

Problem Solving

Computer Operations

Excellence Communications

Filling & Data Archiving

Customer Service & Relations

Work Experience

Pjays Pool, HOUSTON, TX, United States

December 2015 – Present

Administrative Assistant/ Receptionist

I handle confidential and classified files and records.

I manage ordering supplies

I process incoming/outgoing office mailings and correspondences.

I process and distribute company information to employees.

I handled sensitive and confidential information for staff and clients.

I develop and organize trainings for service technicians.

CHICAGO BRIDGE & IRON COMPANY, LA PORTE, TX, United States

October 2014 – October 2015

Administrative Assistant

I mastered handling 15-20 incoming calls on a four- line telephone system, offering quality customer friendly greeting, and I promptly routed calls to proper parties.

I prioritized work and multi-task.

I established confidential electronic file system for all correspondence and incoming faxes, creating a history for staff and eliminating excess paper and chance of exposing sensitive data to unauthorized personnel.

I received and stored all merchandise needed for projects from the distributors.

I was responsible for cycle counting inventory, ensuring inventory is properly accounted for.

I created a spreadsheet to track usage of key SKUs for documentation and tracking purposes.

I maintained and organized all material for projects in a warehouse.

I took full leadership over payroll.

Education UNIVERSITY OF PHOENIX, PHOENIX, AZ, United States June 2016 Bachelor of SCIENCE in PSYCHOLOGY.

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