Executive Summary

Adept at managing all phases of project life cycle, from initiation until conclusion. All vendor, hardware, and implementation was managed remotely in numerous countries across the globe.

Core Competencies

Project Management Change Management

Strategic Planning Vendor Management

Process Reengineering Technical Implementation

DESCRIPTION OF PROFESSIONAL EXPERIENCE

AMDOCS (EMPLOYEE)

Network Specialist/Administrator August 2015 – March 2016

The Network Specialist ensures that all projects were delivered on time and within budget.

Remote site support that includes proxy, firewall, LAN, WAN, and wireless support, upgrades, and implementation.

Assist in the continuous improvement of wifi implementations across all regions.

Ameren (Contract)

Network Administrator May 2015 – August 2015

The Network Administrator translates business requirements from users into costs, design, and implementation schedules for the end users.

All design, implementation, and support for hardware and software users of the Local Area Network, Wide Area Network, and Wireless Network.

Assist in the development, compliance, and continuous improvement of all aspects of networking infrastructure necessary to ensure the effective, secure, and regulatory compliant operations of Ameren's IT network resources.

oRemote Site Bandwidth Circuit Upgrades

oRemote Site Cisco Hardware Upgrades

Monsanto (Contract)

Network Administrator June 2012 –April 2015

The Network Administrator provides project estimates, schedule of implementation, and roll out plan to all end user requests.

Design and Implementation of Data Networks for new buildings, expansions, and remodels at a global level.

oNew Remote Site Design, Installation, and Configuration

oRemote Site Bandwidth Circuit Upgrades

oRemote Site Cisco Hardware Upgrades

Coordinate LAN/WAN/telecom projects for remote sites with other IT teams.

Technical Documentation

oDocument all project work in Microsoft Visio.

oMonitor all devices in Prime & Solar Winds

World Wide Technology, Inc.

Junior Network Engineer Aug.2010 – May 2012

The Project Coordinator serves as a point of contact for the customer, inside sales manager, and the technical point of contact.

All WebEx support and contracts were filtered through the project coordinator.

The Engineer served as a technical point of contact for numerous support contracts.

Field support travel to company sites to assist in Cisco switch refresh

Configuration, cable, and installation of Cisco hardware

Provide Network Diagram, AS Built, & Technical Documentation using Visio

World Wide Technology, Inc.

Network Technician Jul.2008 – Aug.2010

Manage new programs in ITC, and maintain customer relationships

Write Technical Documentation, and train others on all new programs

Integrates all hardware and upgrades IOS on various models of routers & switches

Assist in Cisco TelePresence Installation when available

RehabCare

Support Services Specialist Mar. 2007 - Jul. 2008

Field support travel to company managed facilities to assist in system conversions and training

Act as a technical resource in assisting users to resolve problems with equipment and provides instruction or written documentation when needed

Technical support which includes software, hardware, mobile devices, and networking issues for users both locally and remotely

Education

Southern Illinois University Bachelor of Science 2002

Specialization: Business Administration/Information Technology

Training and Certifications

Cisco CCNA Wireless Novemenber 2015

Cisco Training – IWAN, DMVPN, PfR, Prime October 2014

Cisco Certified Network Professional December 2012

Cisco Certified Network Associate December 2009

Cisco Network Academy Ranken Technical College

CompTIA A+ Certification TechSkills Learning Center 2007

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