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Manager Customer Service

Location:
Nashville, TN
Posted:
July 27, 2016

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Resume:

Dennis McMahon

Cell Phone 210-***-****, acvwa6@r.postjobfree.com, Nashville, Tennessee

Change Management /5S and Lean Installation/ Process Improvement-Control

WMS Design-Installation/ 6 Sigma Green Belt/People development and Promotion

Experienced in developing new acquisition manufacturing and warehouse operations

Hands-on leader in CSD and PDW Plant Management (37 million cases)

Extensive experience in building customer partnerships in sales and operations

Leader in design and implementation of Operations Management System – implemented across multiple manufacturing sites in the US and Canada

Hired, developed and promoted 5 managers.

P&L/budget responsibility with ongoing track record of year over year cost reductions

Capital budget development, project justification and installation experience.

Professional Work Experience

Cott Beverages, Fort Worth TX. 12/15- Present

Project manager for $1,000,000 new package conversion and startup for a bottle line that had not run for over two years. Responsible to manage and coordinate plant personnel, corporate engineering and outside vendors for audit, repair and conversion of all equipment against a set timeline. Includes the update, or submission for additional capital as needed. Project included re-build and package retrofit for Blow Molding through the Pallitzer.

The Martel Group, San Antonio, TX 2/09- 11/15

Business broker/consulting for small to medium size business

Multi-year P&L and operations review to determine business sales value and improvement opportunities

Marketing, sales and negotiations with buyers for the sale of the business

Cott Beverages

Director of Warehousing, Tampa, FL 12/05-8/08

Responsible for 12 high volume warehouses in the US and Canada.

Accountable for North American variable warehouse budget - achieved below budget savings of over $300,000 through layout improvement and process documentation/control.

Bid and selected Warehouse Management System to drive next level of productivity.

Gained capex approval and 1 site implementation at point of leaving Cott Beverages.

Director of Acquisitions Integration, Tampa, FL 07/04 – 12/05

Responsible for business search, initial due diligence and integration of one Purified Drinking water plant and one Soft Drink facility into corporate structure.

Lead multi-function project to integrate all elements of the new acquisitions into corporate systems and structure. Installed basic KPI’s, process documentation/control, safety program and reporting systems.

Plant Manager – San Antonio, TX 10/97- 06/04

Managed turn around acquisition – responsible for P&L, production, quality, maintenance, warehouse operations, safety, and customer service.

Built product capacity from 14 million cases/year to 36 million cases/year, responsible for over $15 million in capital projects scope, funding, and implementation. Included Blow Molding for 3 bottle sizes.

Hired and developed management team resulting in promoting 5 individuals into management positions.

Developed Manufacturing Management System, which was implemented in all Cott North American manufacturing sites – 5S, Six Sigma – lean production, process documentation/control, roles and responsibilities and communication methodology.

Consistently, improved line performance, process execution, quality, waste, and safety to achieve budgeted goals.

Built strong working partnership with major customer (HEB grocery stores) – buyer, transportation, quality, warehouse and manufacturing.

Pepsi-Cola Company, Somers, NY

Plant Manager, Nashville TN 1995-1997

Managed a fast paced beverage processing and packaging plant for a 17 million, 90-employee facility.

Lead new acquisition to corporate structure and operating standards.

Managed the full site P&L responsibility and yearly budgeting

Increased line efficiency, loading productivity and reduced waste.

Introduced new wage structure and defeated Teamsters post acquisition organization attempt.

Implemented standard policies, performance measures, process controls, 5S factory organization, and visualization.

Additional Professional Work Experience

Pepsi-Cola Company, Somers, NY

Plant Manager Designate, New York, NY 1994-1995

Process Leader, Re-engineering, Purchase, New York, NY 1992-1994

Regional Operations Sales Manager, Sacramento, CA 1989- 1992

District Sales Manager, Portland, OR 1985-1988

Education

Bachelor of Science with Honors, Michigan State University



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