Juan

C.

Alvarado

432-***-**** acvw7v@r.postjobfree.com

IT/IM

PROFESSIONAL

Business

Analyst

/

Project

Management Professional with skills in project management and business analysis with strong background and expertise in the oil and gas industry. Ability for translating business needs into Information Technology and Information Management-based solutions. Possess the ability to extract information from various business unit and stakeholders to clearly understand and articulate the goals and objectives that result in the recommendation, planning and implementation of solutions. Known for being agile, transparent and a results-driven professional, fully committed to delivering quality solutions and facilitating the success of the team, business units, and company. Acknowledged for a positive can-do attitude, strong analytical and customer-focused approach in order to deal with challenging situations with integrity, empathy, and sincerity.

Agile Project Management Business Analyst Data Management LEAN Kaizen Team Member Data Analyst Budgetary Contribution Feasibility Analysis Offshore Platform Drilling Support Global IT Services Delivery End Users Support System Testing and Deployment Process Improvements Metrics and KPI’s SDLC Team Management Critical Listening Analytical Thinking Leadership Self-Motivated Bilingual (English and Spanish)

Professional

Experience

REPSOL USA 2012-2016

Houston, Texas

IM Business Analyst, North America & Latin America Exploration Support Supported the North America and Latin America Exploration group in projects and business requirements, including acquiring, manipulating, and managing electronic and physical data to provide accurate information in a timely manner. Supported data management processes and procedures to ensure quality, consistency, documentation, and capture of synergies. Identified business requirements applying elicitation techniques in order to create business cases.

• Acted as single point of contact (SPOC) and product owner for any Information Management (IM) requested to ensure that the Exploration team could make better business decisions.

§ Wrote Users Stories and defined acceptance criteria.

§ Facilitated requirement sessions with a large cross-section of business and technical stakeholders

§ Identified discrepancies in data within project and corporate database; request changes in corporate database to resolve differences.

§ Acted as work excellence coordinator for projects, enhancements, and standing work orders, as requested, by the business over a variety of areas, including buying data and data room creation.

§ Reviewed available solutions, including services, costs, and needs and presented options to customers.

§ Agile projects principles applied as requested and needed. Notable Achievements:

Ø Supported and coordinated the IM activities for data loading during 2014 and 2015 Alaska Drilling Campaign for Alaska Exploration Team

Ø Coordinated the IM projects for the exploration selling assest (Data Rooms) for Alaska and Canada Team as well other confidential data rooms for another teams.

Ø Coordinated the cleanup activities for well database for Louisiana and Canada projects in tools, including Paradigm and GeoFrame. Ø Coordinated in Houston the IM Lean Transformation Program deployed from Madrid (Spain). Ø Improved invoicing process using LEAN concepts by reducing effort required by two weeks. CONOCOPHILLIPS 2002-2012

Midland, Texas

Upstream Data Analyst – Mid Continent Business Unit (MCBU), 2008-2012 Delivered cohesive data solutions for business unit; partnered with other IT/IM staff to translate business needs into solutions, maintaining data integrity and optimizing its value to end users. Provided data support for Oil Field Manager (OFM) within MCBU and other business units.

§ Supported, promoted, and documented all data management processes and procedures related to exploration and production (E&P) data; represented IM group and MCBU on issues related to E&P data management.

§ Partnered with Upstream IM organization to capture synergies and share best practices across organization. Juan

C.

Alvarado

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§ Served as single point-of-contact and product owner for geological, geophysical, and reservoir-related data inquiries; conducted research and interfaced with other divisions to identify solutions for end users.

§ Supported the OFM data base in TOAD, Microsoft Excel and Microsoft Access. Notable Achievements:

Ø Served as primary contact in Midland office for upgrade to Landmark R5000 system, ensuring any data issues were resolved, inventorying projects according to status (active, inactive, or needing archiving or deletion), and moved forward with migration according to priority of projects.

Ø Planned and led OFM upgrade for Midland office in order to resolve various technical issues; presented upgrade plan summarizing business and resource requirements, schedule, and QA/QC plan. Ø Facilitated training for reservoir and production engineers on new OFM system, coordinating logistics with licensing and applications vendors, staff handling setup, and managers throughout MCBU. Caracas and Puerto La Cruz, Venezuela

IT Business Analyst, 2005-2008

Lead teams through initiation, planning, executing/monitoring and controlling, and closing of designated projects. Participated in small- to medium-scale IT projects, defined business and resource requirements, estimated expenses, conducted risk assessments, applied QA/QC plan, and managed project schedule. Agile approach principles applied. Teamed with staff across with different stakeholders to provide continuous IT project support.

§ Identified, assessed, and managed risks and project constraints, ensuring operations were aligned with corporate standards and achieving 100% stakeholders satisfaction.

§ Tracked costs, timelines, and resources to deliver each initiative according to agreed terms.

§ Prepared, maintained, and monitored project, quality, and risk plans.

§ Wrote Users Stories and defined acceptance criteria

§ Acted as SPOC and product owner for any Information IM Notable Achievements:

Ø Planned and led all IT activity deployment related to key projects, including two drilling campaigns, Corocoro Pipeline installation, Spread Mooring System, office expansion, and Floating Storage Offtake installation. Ø Delivered projects within time, cost, and quality targets; demonstrated aptitude for project management, earning relocation to U.S. Ø Provided technical solutions and IT support for 2006 drilling campaign, overseeing setup of infrastructure and managing service-level agreements for equipment and service providers.

Ø Designed and implemented IT support model for ConocoPhillips employees assigned to various joint ventures in Venezuela; model was reviewed by corporate office.

Ø Led technical evaluation for vendor selected to handle payroll for ConocoPhillips Venezuela. Ø Supported the ERP system (SAP) implementation in Venezuela. Caracas, Venezuela

Desk Side Support Coordinator, 2002-2005

Leveraged techniques and expertise from Global Support Service team to achieve marked improvement in user satisfaction. Facilitated collaboration with IT staff in Bartlesville, OK (USA) to identify specific knowledge that could be applied locally, cultivating reliable support group.

§ Strengthened relationships throughout IT group, improving transparency and aligning on-site practices with global service model.

§ Eliminated poorly defined boundaries that were confusing personnel and created clear, definitive courses of action and responsibilities.

§ Improved desktop support procedures in order to better meet daily demands for issue resolution.

§ Developed support service quality indicators to support unit strategy direction.

§ Maintained nationwide spare IT inventory and sized inventory to business requirements. Juan

C.

Alvarado

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Notable Achievements:

Ø Designed and implemented IT support model for ConocoPhillips employees assigned to various joint ventures in Venezuela; model was reviewed by corporate office.

Ø Led technical evaluation for vendor selected to handle payroll for ConocoPhillips Venezuela. Ø Led the Venezuela implmentation for the IT Service Support Management (Remedy) deployed from Bartlesville, OK Petrozuata 1997-2002

(Joint venture between PDVSA and ConocoPhillips)

Puerto La Cruz, Venezuela

IT Support Analyst

Provided technical support for software installations and hardware configurations; troubleshot and resolved various desktop issues, deployed software upgrades, and offered insight into key software applications. Supported finance department with use of electronic payment system.

§ Maintained database of information on IT problem status, resolution, and inventory of all IT devices within business unit.

§ Contributed to resolution of technical problems and provided desktop support for several field locations.

§ Supported corporate, downstream and production offices.

§ Team member of the Y2K project.

Education

System Engineer, Instituto Universitario Politécnico de Las Fuerzas Armadas Nacionales (IUPFAN), Caracas, Venezuela 1997 Training

and

Development

Six Sigma Green Belt Certified, University of Houston, TX Project Management Certificate, University of Houston, TX Lean Certificate, University of Houston, TX

Finance for non-Financial, UT McCombs School of Business Information Technology Project Management – American Management Association, Boston, MA Business Analysis Essentials, American Management Association Business Analyst, Requirements Development, Documentation and Management Professional

Affiliation

International Institute of Business Analysts

Professional Management Institute

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