GLADYS LAURORE, MSW

acvw68@r.postjobfree.com

631-***-****

Bilingual English-Creole Social Work Professional, experienced in working with diverse populations, including at risk youth, and adults with addiction and psychiatric disorders, in outpatient, community and educational settings

Identifying and implementing case management services including understanding of HRA, HASA, OMH, OPWDD, OASAS, and SSA programs. Knowledge of child development, MRDD/DD consumers, developmental disabilities, domestic violence, substance abuse, and mental illness

EDUCATION:

Masters Degree in Social Work: State University of New York at Stony Brook, Stony Brook, NY, 2002

Bachelors Degree in Community Health: City University of New York at York College, Queens, NY, 1993

Associates Degree in Applied Science: Queens Borough Community College, Queens, NY, 1987

CERTIFICATION AND TRAINING:

Pending LCSW test review

Credentialed Alcoholism and Substance Abuse Counselor: Office of Alcoholism and Substance Abuse Services, NY

Alcoholism and Addiction Counseling: The New York Institute of Alcoholism and Addictions, New York, NY

Cultural Competency Training: The Diversity Training Institute, Panel of Americas, Inc., New York, NY

Introductory HCAHPS/Hospital Consumer Assessment of Healthcare Providers and Systems: JSF, Hicksville, NY

Career Highlight: as a Volunteer, Created, Implemented, and currently execute a Self Esteem Training Program for victims of Domestic Violence in Suffolk County, NY

WORK HISTORY:

03/2014--Present: COUNSELOR Family and Children Association, Minneola, NY

6/2015-4/2016: Clinical QIDP; United Cerebral Palsy Association, Suffolk NY

07/2014-6/2015: Community Coach; United Cerebral Palsy of Nassau Roosevelt, Nassau NY

04/2014-2015: SOCIAL WORKER (VOLUNTEER), Suffolk County Coalition against Domestic Violence, Long Island, NY

2011-2013: CASE MANAGER; LEAD SOCIAL WORKER, North Shore Child and Family Services, Wyandanch SD, NY

2007-2010: CASE MANAGER; COUNSELOR, Department of Jobs and Family Services, Columbus, OH

2005-2007: ASSISTANT PROGRAM MANAGER, Alvis House at Alum Creek Drive, Columbus, OH

2002-2005: PROJECT MANAGER; LEAD SOCIAL WORKER, North Shore Child and Family Guidance Center, Westbury, NY

2000-2002: NIGHT MONITOR, Phoenix House, Ronkonkoma, NY

1997-1999: CASE MANAGER, Temporary Agency Jobs, Long Island, NY

1995-1996: COMMUNITY ORGANIZER, United Community Center, Westbury, NY

1993-1994: COMMUNITY SERVICE ADVISOR, New York City Department of Health, New York, NY

PROFESSIONAL PROFILE:

Managed a team of thirteen MR/DD consumers/are responsible to supervise three assistant Community Coach.

Maintain and log complete appropriate documentation for daily activities

Accompany and drive consumer into the community for programs

Document activities in individual program plan

Attend staff meetings and participate in in-service training

Respond to parents/correspondents/advocates regarding consumers

Provide counseling, feedback and performance evaluations to assistant community Coaches.

Encourage goal attainment/Document outcomes

Plan, implement and evaluate activities that promote greater independence, which provides individuality and productivity for consumers

Implemented strategies to successfully meet goals as determined in individual treatment plans

Completed documentation as related to individual

Managed a team responsible for a caseload of 900+ clients in an interdisciplinary setting

Worked extensively with dually diagnosed clients; Assessed and coordinated various levels of care

Prepared comprehensive psychosocial assessments; Provided case management services as neededConducted individual; group discussions on substance abuse, violence, HIV, sex education, health, conflict resolution

Advocated for students and parents at CSE meetings; Discussed students IEP with team of professionals

Provided ongoing contact with foster care programs, ACS, and school based professionals

Developed a plan of action with clients to form positive steps towards achieving and maintaining self sufficiency

Conducted case conferences and performed desk reviews of caseload in response to agency mandated needs

Investigated case discrepancies and complaints and provided information to clients and other entities as prescribed by state and federal regulations

Provided client linkage with external resources, legal entities, community organizations, and prospective employers

Educated clients; colleagues about regulations governing service programs, and clients’ rights and responsibilities

Completed pre-intake and intakes

Organized community-building activities and attended community meetings monthly

Active participant in team meetings, in-service and continuing education sessions; LCSW/LMSW License eligible

ADDITIONAL SKILLS: Microsoft Office; Word, Excel, PowerPoint

https://www.linkedin.com/in/gladys-laurore-3a766b111https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile

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