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Customer Service Manager

Location:
Newark, NJ
Posted:
July 28, 2016

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Resume:

Jamie B. Mayo

*** ******* ****** * *********, New York 11572

516-***-**** s Cell 516-***-****

Objective To obtain a challenging position where I can utilize my acquired skills and experience.

I am dependable and willing to contribute to the growth of a new or existing department, which offers me an opportunity for advancement.

Education St. Johns University, Jamaica Campus, New York

Major: Business Management/Accounting

Work Experience

June 2014 - Present ADVANTAGECARE PHYSICIANS, PC New York NY

Accounts Payable Manager Finance

Coordinates and monitors daily accounts payable operations for ACP

Processing pay cycle for all payments, voiding checks, processing manual checks, deals with a variety of

problems that arise on a daily basis

Performs duties of AP Manager as needed

Perform month-end closing process, processing monthly lease payments; preparing monthly vendor

sanction list & forward to compliance

Reconcile vendor statements, work with purchasing to resolve match exceptions

Manages AP invoice on- hold report (aging) and ensures that issues are resolved in a timely fashion

Ensures that all vendors are paid accurately and within payment terms

Ensures adherence to established accounting procedures

2009 - June 2014 North Shore University Hospital Manhasset, New York

Accounts Payable Manager ~ Finance

Reconcile vendor statements on a monthly basis

Research unpaid invoices, work with procurement department, requestor, and receiving site to determine cause and pursue appropriate action to resolve problem.

Develop and maintain professional business relationship with vendors to ensure there is no disruption in service and shipment.

Respond to vendor inquires; ensuring they are in compliance with company policy and tax requirements.

Trouble shoots issues on the GHX EDI System (electronic transmitted invoices).

Work on monthly vendor accrual and closing out of purchase orders.

Review and code payable to correct account.

Investigate return checks

Work with vendor management to ensure that vendors are set up correctly for 1099 reporting.

Work on special projects as assigned.

2001 to 2009 Cashiering Service Supervisor ~ Finance

Verify and reconcile all daily deposits from various Hospital Departments.

Assign coverage of weekend shifts Provide back-fill support and determine appropriate personnel coverage of assigned duties.

Facilitate patient account payments

Resolve problems.

1998 to 2000 Tiffany & Company, Manhasset, New York

Customer Service Coordinator

Supervised staff

Arranged weekly schedules and responsible for daily cash receipts.

Served as a customer service liaison, facilitated transactions with other company branches and fielded telephone inquiries.

1994 to 1997 Flushing Savings Bank, Queens, New York

Accounting Department, General Ledger Assistant

Timely daily posting of all accounts, account reconciliation, closing balance

inquires and assisting Bank Accountant.

Computer Skills Microsoft Excel, Word, PeopleSoft, IDX, and GHX

References Furnished upon request



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