Alice A. Picon

**** ****** **.

Pasadena, TX ****5

C: 231-***-****

acvw59@r.postjobfree.com

PROFILE

Obtain a career opportunity within a professional corporation that will utilize my extensive skillset, knowledge, and organizational expertise for years to come.

RELEVANT SKILLS

Customer Satisfaction

Communication Skills

Exceptional Phone Skills

Time Management

Inventory Control

Staff Development

Teaching and Education

Bilingual English-Spanish Skills

WORK EXPERIENCE

Registered Medical Assistant

Clear Lake OB/GYN / Webster, TX / 5.2016 – 6.2016

Registered Medical Assistant

Clear Lake Dermatology / Webster, TX / 1.2016 – 1.2016

Clinic Director / Medical Assistant / Phlebotomy Technician

Northwest MI Health Services, Inc. / Shelby, MI / 4.1996 – 11. 2014

EXPERIENCE & BUSINESS STRENGTHS

Administrative / Clerical Support

Supervised, monitored and trained staff to increase productivity and increase team morale

Interviewed, supervised, and evaluated current and potential employees

Served as a role model and mentor for clinic nursing staff

Created and maintained accurate calendars for administrators

Developed, implemented and monitored a site-specific plan in compliance with OSHA

Payroll / ADP

Monthly, quarterly, and annual audits

Accustomed to performing a variety of roles as needed

Accepts responsibility for maintaining necessary rules of confidentiality

Complete bilingual patient intake including fielding calls, scheduling appointments, preparing charts and vouchering prescriptions

Developed caring, professional relationships with patients

Trained and experienced in clinical procedures; Patient intake and assessment, medical history, vital signs, phlebotomy, dispense medications as ordered by physicians, as well as many others

Ability to work calmly in high pressure situations

Ability to maintain focus in an environment of constantly changing priorities

EDUCATION & CERTIFICATIONS

Registered Phlebotomy Technician, Certified Medical Laboratory Technician

Medical Assistant Certification

Ross Medical Institute / Muskegon, MI

West Shore Community College / Scottville, MI

HONORS & CAREER HIGHLIGHTS

Dean’s List while attending West Shore Community College

Scholarship from American Association of University Women

Membership in Alpha Phi Phi Chapter of Phi Theta Kappa

Certificate of High Honors at Ross Medical Institute

Volunteer at Oceana County Family Independence Agency

Promoted from Medical Assistant to Clinic Director

CHARACTER

“Mature” Responsible, & Dependable

REFERENCES

Available upon request

Contact this candidate