KOREN BALLERINI

** ******* ****

Monroe, CT *****

Cell: 203-***-****

Email: acvw38@r.postjobfree.com

CAREER PROFILE:

Demonstrate capacity to provide comprehensive, executive-level support, including scheduling meetings, client accounts and effectively managing all essential tasks.

Adept at maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Excellent customer service skills, including strong communication, presentation, and negotiation skills; dynamic written and verbal communication abilities.

Strong background in multi-tasking, effectively handling call switchboard and client communication.

Demonstrate strong abilities in handling multiple projects simultaneously, and meeting tight deadlines.

Background also includes scheduling, spreadsheets, reports, and client services.

Type 60+ WPM. Efficient in Word, Excel, Outlook & PowerPoint.

Boehringer Ingelheim (Temp Position Ridgefield, CT) 4/16-Present

Coordinator

Collects, communicates, records, tracks and verifies data and information from multiple sources

Complies, reviews and analyses complex data

Uses various software within functional area to compile and generate reports, statistics, timelines, tables, graphs correspondence and presentations

Arrange intricate travel plans for busy executive in pharmaceutical industry

Expense report reconciliation

Schedule meetings and dinners, communicating with clinicians and vendors

Yale New Haven Health Services (Temp Position New Haven, CT) 10/15-3/16

Department Head Secretary – Systems Business Office

Manage complex calendars for high level executives

Schedule and manage conference room calendars

Schedule meetings and setup call in numbers and WebEx meetings

Order supplies for department and kitchens

Update CBS website call list

Yale School of Medicine (Temp Position New Haven, CT) 06/15-10/15

Senior Administrative Assistant – Department of Neurology

Manage complex calendars

Preparation of materials for grants

Arranged International/Domestic Travel

Prepared Expense Reports in Expense Management (EMS)

Scheduled meetings and setup call in numbers

Performed specialized or confidential administrative duties, including researching data and preparing reports

Transcribe from Dictaphone machine

Yale Divinity School (Temp Position New Haven, CT) 02/15-04/15

Senior Administrative Assistant to the Dean

Managed complex schedule and calendar for Executive Leadership and the office.

Prepared and managed a high volume of correspondence, reports and documents.

Arranged and prepared agenda/materials for meetings, events, travel, etc.

Performed specialized or confidential administrative duties, including researching data and preparing reports.

Unilever (Temp Position Trumbull, CT) 09/14 – 02/15

Receptionist/Administrative Assistant

Access & print monthly calendar to know what studies are planned.

Welcome all panelists and direct them to the appropriate study. Certify they sign in and out. Inform Lead Clinical Coordinator when a panelist cancels in order to fill spot on schedule.

Schedule panelists coming in for follow-up appointments and maintain study appointments using Excel.

Place reminder calls to panelist for upcoming or forgotten visits.

Assist panelist with the online recruiting system which is Confirmit.

Resolve problems and report problems in Confirmit so that panelist can register for a study, learn about new studies, or speak with a Customer Service Representative.

Whole Body Medicine (Temp Position Trumbull, CT) 03/14 – 09/14

Medical Receptionist

Filed patient files & important documents ex. invoices, lab & supplement information.

Answered phones, emails, faxes, and mailed in requests for patients.

Booked appointments for all Doctors and technicians on staff.

Emailed or mailed new patient health forms.

Checked patients in & out using QuickBooks

Coded patient invoices for insurance reimbursement. Includes CPT (office visit code) and ICD 9 (diagnosis codes).

Alpha Veterans Disability / Freedom Disability Shelton, CT 06/10 - 02/14

Administrative Assistant to Director Veterans Disability & Supervisor of Claims Coordinators

Answered high volume of telephone calls

Updated CRM database

Prepared all clerical tasks, faxing, filing, scanning and mass mailings

Expense reports using ExpensePoint

Ordered supplies

Supervised 4 Claims Coordinators

Did Yearly Performance Appraisals

Kept track of hourly timesheets using PrimeClock

Agility International Inc. Stratford, CT 03/08 - 01/09

Administrative Assistant/Receptionist

Answered high volume telephone calls and handled switchboard

Greeted all visitors and guests

Booked flight and travel arrangements

Prepared all clerical tasks, faxing, filing and scanning

Prepared DHL & FedEx shipments

Ordered supplies for office and kitchen

Sent out mailing lists

Printed out reports in GeoTrakker

Added shippers and assigned numbers in GeoTrakker

Long Term Administrative Assistant Temporary Assignments 06/07 - 03/08

HealthNet, Inc. Shelton, CT 06/06 - 06/07

Administrative Assistant III to Director of Quality & Training and 3 Managers

Prepared correspondence and maintained files for Director and Managers

Scheduled meetings, setup call-in numbers

Arranged all necessary preparation and follow-up for daily/weekly meetings including timely notification, distribution of meeting minutes, materials and telephone reminders

Provided administrative support to staff in all other areas of the department

Compiled, produced and distributed reports using excel spreadsheets

Maintained department PTO requests and employee calendars

Maintained department expense budget and produced regular tracking and budget variance reports

Prepared purchase requisitions for ordering supplies, equipment, materials and services

Long Term Administrative Assistant Temporary Assignments 10/05 - 6/06

King Industries, Inc. Norwalk, CT 07/01 - 09/05

Sales Administrative Assistant to Global Sales Manager and 2 Regional Managers

Accepted, typed and distributed all correspondence for LAD Sales Group

Accepted, fielded and routed all incoming phone calls

Maintained call report log, individual correspondence files, customer files and sample request files

Processed sample requests from internal and external sources without supervision

Coordinated samples with Customer Service and Shipping Departments

Prepared correspondence, reports, presentations, spreadsheets at times under strict deadlines

Processed literature / information requests

Setup meetings and made travel arrangements

Reviewed all call reports and correspondence for sample, literature and published price schedule requests for action and requests for information

Occasional receptionist duties

Playtex Products, Inc. Westport, CT 05/95 - 07/01

Sr. Administrator to Vice President and 8 Product Managers-Marketing -

Personal /Consumer Products

Prepared correspondences, reports, presentations, business plans and spreadsheets at times under strict deadlines

Scheduled and coordinated meetings, conferences, travel arrangements and calendars

Liaison between all levels of management

Ran monthly Nielsen reports for division

Coordinated annual business review meetings with outside advertising agency, marketing and senior management

Tracked and maintained office supplies and product closet. Coordinated files and records for division

Supervised catalog competitive advertising reference library

Filled in for division president's office on an as needed basis

Led special projects as assigned

Maintained Suncare Brand filing system for division

Maintained Suncare product closet and tracked all distribution of sample products

EDUCATION

Diploma, Andrew Warde High School, Fairfield CT

REFERENCES – UPON REQUEST

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