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Customer Service Sales

Location:
Long Beach, CA
Posted:
July 28, 2016

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Resume:

Rooni Bughusians

*** *. ******* **. ***#A Glendale, CA 91202 818-***-**** acvw2b@r.postjobfree.com

Objective

Expert retail sales professional offering 5 years of experience in retail customer service and retail management. I possess strong organizational skills as well as being flexible, responsible and able to make decision and resolve problems in a timely manner. Focused on exceeding sales goals.

Education

HIGH SCHOOL DIPLOMA 2010 HERBERT HOOVER HIGH SCHOOL

UNDERGRADUATE STUDENT AT CAL STATE LA MAJORING IN CIVIL ENGINEERING

AUTOCAD CERTIFIED

AUTOCAD C3D CERTIFIED

SOLIDWORKS CERTIFIED

Skills & Abilities

Customer-oriented

Active listening skills

Credit card transactions

Retail sales

Computer literate

Upselling techniques

Stocking

Excellent organization skills

Ability to work in a group

Great communication skills

Great math skills

AutoCAD skills

AutoCAD C3D skills

Solid works skills

Experience

CASHIER, TJ MAXX, 01/2009 TO 07/2009

Operated a cash register for cash, check and credit card transactions with 100% accuracy.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays.

Welcomed customers into the store and helped them locate items.

SHIFT LEADER, BASKIN ROBBINS, 10/2009 TO 11/2013

Operated a cash register for cash, check and credit card transactions with 100% accuracy.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays.

Priced merchandise, stocked shelves and took inventory of supplies.

Cleaned and organized the store, including the checkout desk and displays.

Handled all costumer relations issues in a gracious manner and in accordance with company policies.

Welcomed costumers into the store and helped them locate items.

Resolved all costumer complaints in a professional manner while prioritizing customer satisfaction.

Answered customer telephone calls promptly and in an appropriate manner.

SECURITY GUARD, ANDREWS INTERNATIOSAL SECURITY, 12/2013 TO 10/2015

. Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

. Answer alarms and investigate disturbances.

. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

. Circulate among visitors, patrons, and employees to preserve order and protect property.

HELPER AND PROVIDER, IN-HOME SUPPORTIVE SERVICES(IHSS), 11,2015 TO NOW

. responsibility to be dependable; to arrive on time and ready for work.

. responsibility to provide reliable, safe, high quality services as directed by the consumer and authorized by the social worker.

. responsibility to respect the consumer’s dignity, privacy, property, religion and culture.

. responsibility to keep personal information about the consumer confidential.

. responsibility to keep track of hours worked and to submit an accurate, clean and complete time sheet twice monthly.

. responsibility to inform the social worker of any changes in the consumer’s condition.



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