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Customer Service Representative

Location:
Canada
Posted:
July 28, 2016

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Resume:

TRINA LIMOGES

*-*** *** ******* ******

Ottawa Ontario

K1L 7P8

613-***-****

E-mail: acvw27@r.postjobfree.com

SKILLS

• Excellent skills working with and understanding issues of Aboriginal First Nations youth as

I am an Aboriginal person

• Confident working independently or as a team member

• Organizational skills

• Multi-tasking

• Excellent interpersonal skills

• Strong communication skills

EDUCATION

2002-2006 : Tagwi Secondary School Diploma

2007- 2009: Studied two years at Trent University

2009- 2015: University of Ottawa Bachelor of Social Science Minor in Psychology

WORK EXPERIENCE

TD Canada Nov 2015 - Present

• effectively and efficiently handle and resolve customer complaints which requires strong

communication skills, conflict resolution and negotiation skills

• responsible for hitting specific sales targets per month, such as; insurance, product upgrades,

credit limit increases and balance transfers.

Reitmans June 2009 – April 2013

• customer service representative, and sales associate.

• assist customers with various questions or concerns about store merchandise

• it was also my responsibility to help customers through the cash

• design and set up window displays

Startek Canada Inc. - Customer service representative

August 2006 – August 2007

• customer service representative for AT&T Wireless for the United States

• effectively and efficiently handle customer complaints to resolve issues concerning their

account

• provide technical assistance, as well as general information

Versa Care lodge, 2002-2003

Volunteer hours for High School Graduation Diploma

• provided manicures and pedicures to patients

• spent time visiting with patients and engaging in conversation and board games

• assisted the nursing staff during meal time by distributing meal trays

• assisted with feeding of both mentally and physically handicap patients.

SELECTED ACCOMPLISHMENTS

• Volleyball and Badminton Coach

• volunteer to help coach midget girl’s badminton and volleyball teams

• design and implement skills, drills and practices

• evaluate and select team members

• supervise team members during tournaments

References available upon request.



Contact this candidate