Anela Sinanovic

**** ******** ****, *********, **, 28205.

acvvzl@r.postjobfree.com / 704-***-****

Profile:

Medical Assistant, with over 7 years of customer service experience. Self motivated, professional and positive individual with the ability to work in a fast pace environment without being overwhelmed. Contributes to the team environment in providing excellent patient care. Education:

Kaplan College, Charlotte, NC – February, 2014 – December, 2014 Diploma Medical Assisting Expected RMA, 2016

Central Piedmont Community College, Charlotte, NC – October, 2013 – October, 2014 Skills and Qualifications:

● Highly motivated self starter with a positive attitude

● Proactive, team oriented, and excellent multi tasker

● CPR Certified

● Measure & record vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts

● Prepare x ray, electrocardiograph (EKG), and other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests

● Maintain a strong working knowledge of medical terminology and ICD 9 / CPT coding

● Perform and record patient vital signs

● Prepare patients for medical tests and examinations

● Inventory skills of medical supplies and sterilizing instruments

● Phlebotomy and collection of other lab specimens

● Knowledge of Pharmaceutical Drugs

● Patient education, W ound care, Administering medications with physician’s authorizations

● Disposing of biohazard waste according to OSHA standards / Practicing OSHA safety standards

● Current on all immunizations (including tuberculosis and hepatitis B) Medical Experience:

● Convergys Call Center for Blue Cross & Blue Shield Medical Insurance. Charlotte, NC February, 2015 – June, 2015

Duties:

Finished training for quoting “Benefits and Eligibility” information as well as “Claims” for providers or patients.

Learned various types of insurance policies

Answered calls in professional scripted manner.

Quoted insurance benefits, type of policy, deductibles, co pays, co insurances, and also quoted statuses of claims or incorrect claims.

Transferred calls to correct departments.

Used all resources provided to take calls and answer questions correctly as possible due to various types of polices.

HIPAA Guidelines.

Looked up prescriptions due to upon type of policy and how much would covered.

● Externship & Temporary Hire: Nova Chiropractic Office Charlotte, NC. August, 2014 – September, 2014

Duties:

Completed 160 Hours to complete Medical Assisting program.

Offered and hired temporary position after externship.

Medical Records.

Vitals.

Scheduling, rescheduling and appointment reminders.

Sent daily office mail for services needed.

Set up patients on stimulated therapy and exercise.

Educated patients on injury and how to regain their losses through exercise for patients of all ages.

Took and devolved X Rays.

Kept X Ray medical records organized.

Disinfected each room properly after patient use. Certifications and Volunteer Work:

● American Heart Association: Certified in CPR and AED program. Issue Date: 02 05 2014. TC ID #: SC 4240

● Carolina’s Medical Center/ Levine’s Children’s Hospital at the Emergency Room and Triage Department Volunteer, July, 2014 – January, 2015.

● Community Blood Center at Kaplan College, February 2014. References are available upon request.