CYNTHIA REESE

Current Address: acvvy5@r.postjobfree.com

**** **** ******** **** ****

Douglasville, GA 30135

706-***-**** Home

706-***-**** Cell

SUMMARY OF QUALIFICATIONS

Permanent Positions

11/2015-Present DOUGLASVILLE NURSING AND REHABILITATION CENTER

Douglasville, GA

Interim Executive Director

Leads and directs the overall operation of a 246 bed Facility in accordance with

Residents needs, government regulations and Facility policies to maintain quality

Care for the residents while achieving the Facility’s business objectives.

Works with the Facility management staff in planning all aspects of Facility’s operations, including setting priorities and job assignments. Monitors each department’s activities, communicates policies, evaluates performance, provides feedback and assists, coaches, and disciplines as needed.

Conducts regular rounds to verify that resident needs are being addressed. Monitors cleanliness and appearance of Facility, and morale of staff.

Verifies that consultants and other support resources are appropriately utilized.

Maintains a working knowledge and monitors compliance with all governmental regulations and Facility Quality Assurance standards.

Manages Facility budgets and business practices to include labor costs and business practices to include labor cost, payables and receivables.

Develops and implements a marketing strategy for the Facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues.

Develops positive relationships on behalf of the Facility with government regulators, families, area health care communities, and the community at large.

Demonstrates knowledge of all State Department of Health rules and regulations.

10/2014-11/2015 DOUGLASVILLE NURSING AND REHABILITATION CENTER

Douglasville, GA

Assistant Executive Director

Current/Active state Nursing Home Administrator License

Assists the Executive Director in managing the day to day facility operations. Assists in setting priorities, job assignment, departmental activities, and communicating policies.

Evaluates performance and feedback providing discipline and coaching as necessary.

Acts in the role of Executive Director as needed.

Assists the Executive Director in ensuring that the needs of residents are addressed. Oversees facility appearance and cleanliness and monitors staff morale.

Ensures high level inter-departmental teamwork.

Manages staffing through development of recruitment sources and orientation, training and staff education.

Assists and support the Executive Director in the management of facility budgets and business practices to include labor costs, payables and receivables.

Supports the Executive Director in developing and implementing the Facility marketing strategy.

Continually develops positive relationships with government regulators, families, area health communities and the community at large on behalf of the Facility.

Demonstrates excellent knowledge of all State Department Health rules and regulations.

11/2011-10/2015 CROWNE MANAGEMENT, LLC Monroeville, Alabama

Crowne Healthcare of Eufaula, Eufaula, Alabama

Assistant Administrator

Current/Active state Nursing Home Administrator License

Develop positive relationship on behalf of the company with government regulators, residents, families, other health care providers, physicians and community

Lead and monitor and play an active role in marketing

Assist in directing the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern long term care

Assist with the development of a plan of correction for any deficiencies

Makes weekly/at times daily inspections of the facility to assure that established policies and procedures are being implemented and report’s findings to the administrator

Facility is 176 beds with Rehabilitation wing include 32 Pvt. Medicare beds

Knowledge in Medicaid/Medicare and HMO/involved with RAC Audit review 2013

Deficiency free Survey 2013/2012 three Deficiencies

Monitor budget for each department

Assist the administrator with hiring, training and developing, counseling and terminating staff and discipline as needed/200 employees

Monitor Contracts with different agencies

Assist with the monitor of Human Resources to verify compliance with employment laws and company policies, and to confirm practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices and maintaining a proactive work environment

Assist with budgets and business practices to include labor costs, payables, and receivables

Customer service oriented with the ability to work well under pressure

Maintain Medicare Census average of 25/variety of case mix

Monitor Grievance Process/ timely manner and investigations

7/2006-11/2011 CROWNE MANAGEMENT, LLC Monroeville, Alabama

Parkwood Healthcare, Phenix, City, Alabama

Director of Social Service/Admission/Marketing Coordinator

Developed social histories, assessments and care plans that identified medically related social and emotional problems and needs.

Knowledgeable of Medicaid, Medicare and other private insurance guidelines

Processed all new admissions and discharges of residents. Developed social histories, social assessments and care plans.

Organized in-service and educational programs for staff, acted as Facility Abuse Coordinator and served on the Quality Assurance Committee

Coordinate Admissions with Case Managers at varies Hospital

Market with the Case Managers/Physicians Office regarding the services the facility provides

Assist the Administrator as needed in their absence

Interprets the facility’s policies and procedures to employees, residents, family members, visitors and government agencies

Represents the facility at, and participates in, management level meetings with the county and outside organizations

LICENSES Nursing Home Administrator: Georgia, Alabama

EDUCATION Long Term Healthcare Administrator Certificate, 2001, 3.5 GPA

MCCLENNAN COMMUNITY COLLEGE, Waco, Texas

Internship: 1200+ Hours Clocked Hours (two nursing homes)

Bachelor of Science Degree: Sociology; Minor: Psychology, GPA 3.0, 1996

AUSTIN PEAY STATE UNIVERSITY, Clarksville, Tennessee

Associate of Arts Degree: General Studies, 1984

CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE, Phenix City, Alabama

CONTINUE EDUCATION- Current with all CEU’s for License

HealthCare Reimbursement-Columbus State University-2011

Medical Coding-Columbus State University-2011

TRAINING Long Term Care Certified, Long Term Care Administrator Assistant Living, 2002

Alzheimer’s Train-the-Trainer, Certificate, 2001,

Long Term Health Care, Social Worker, Clinical Seminar, 2007

Nursing Assistant, Certified, 1985; 4 years experience

COMPUTERS Entry level knowledge: Word (word processing), Excel (spreadsheets), E-mail, and the Internet (research). Completed SCT 100 Microcomputers Course, 2005/ XP and, American HealthTech program/CMS

REFERENCES Provided upon request

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