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Medical Assistant Customer Service

Location:
Orlando, FL
Salary:
16
Posted:
July 26, 2016

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Resume:

GEORGIA RICHARDS

**** ***** ****

Orlando, FL ***18

321-***-****

Objective/ Profile

To obtain a challenging position as a medical assistant where I can utilize my clinical and administrative skills

Education

New York School for Medical and Dental Assistants in Queens, NY- 2002

Medical Assistant Certificate

Clinical Skills: Holistic medicine, treatment room procedures, infection control, EKG techniques, Laboratory techniques including venipuncture, hematology, and urinalysis, pharmacology and injections, as well as first aid techniques.

Administrative Skills: ICD-9 and CPT-4 coding, medisoft billing software, medical office administration, medical record filing, appointment scheduling, financial management including billing and collections and insurance forms.

Experience

Florida Hospital- Phlebotomist Nov 2007- April 2013

Responsibilities included performing venipuncture from patients including pediatrics. Performed assigned pre-analytical activities related to laboratory testing which may include general equipment maintenance, fuction checking and documenting inventory control and supply stocking. Blood specimen collection to include phlebotomy and skin puncture for all age groups. Assisted in teaching new staff and phlebotomy students to ensure a smooth operation of the department or unit

Orlando Health- CNA Feb 2005- present

Responsibilities included collecting vital signs, performing venipuncture, and dressing changes. Performed EKGs and assisted patients with care.

New York Presbyterian Hospital Feb 2003- Feb 2005

Medical Assistant

Responsibilities include recording patients vital signs, perform venipuncture, endometriosis, biopsy and leep procedures, colposcopy, and preparation of exam rooms

Northshore Diabetes and Endocrine Associates May 2002- August 2002

Medical Assistant

Responsibilites included recording patients vital signs, perform venipuncture, EKG, and update patients medication request via computer and print request for physician’s signature, and request medication from pharmacy.

Skills

Computer Skills: Knowledge of Microsoft word, medisoft software and internet research

Office skills: Excellent organizational and interpersonal communication skills. Customer service/receptionist, scheduling/appointment setting, filing, medical terminology.

Certifications: Certified in CPR/ Phlebotomy



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