Resume

Office Administration

Location:

United States

Posted:

July 26, 2016

Contact this candidate

Resume:

tre-jamall Williams

**** ****** ** **, ** • Atlanta, Georgia 30311 acvvvp@r.postjobfree.com 901-***-****

PROFESSIONAL QUALIFICATIONS

Clearances: Interim Secret Clearance

Human Resources & Office Administration: 4 plus years of highly organized, detail-oriented human resource functions and general office procedures management. Sought after for expertise in performance management, interviewing and hiring, job placement, conflict management, training and staffing requirements with regulatory compliance.

Team Leadership: Inspirational team leader, mentor, and coach with a natural talent for building cohesive, productive teams dedicated to achievement of shared goals. Leverage a positive attitude, friendly demeanor, and lead-by-example approach to elevate morale and motivate high productivity.

Technical Proficiencies: Highly proficient with Microsoft Office Suite Programs. Able to quickly learn new software tools and database systems.

Additional Strengths: Astute time and priority manager, efficiently balancing multiple, competing tasks within fast-paced, high-pressure work environments. Creative problem solver with a history of developing innovative solutions to complex administrative challenges.

Experience Highlights

03/2016 to Present; 40 hours per week; Call Center Representative; Gayborhood Marketing Agency; Atlanta, GA

Introduced and developed training and one-on-one coaching sessions with new employees, resulting in a 300% increase in department productivity compared to previous year.

Demonstrating complete accuracy in numeric and alphanumeric data inputting, receiving 100% quotas for each month for sale.

Responsible for setting appointments for over 30,000 businesses, which contributed over a $1M increase in revenue for the company.

Overhauled department structure and procedures at client site resulting in a 90% increase in department productivity.

Created excel spreadsheets with multiple uses of data to maintain a tracking system of all correspondence and customer calls.

01/2016 to 03/2016; 40 hours per week; Security Officer; SECURITAS; Atlanta, GA

Observe and report activities providing for the security and safety of client property and personnel.

Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

Controls access to client site or facility through the admittance process

Patrol assigned site checked for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.

Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations.

Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.

Prepares logs and reports as required.

08/2011 to 02/2015; 40 hours per week; Human Resources; US Army; Tacoma, Washington

Supervised and led a staff of 30 employees. Served in prominent leadership roles to develop and implement employee relations, customer service, human relations, payroll, records keeping and other facets of support matters.

Referred callers and scheduled appointments. Communicating with assigned project sites to advise them on the static, which contain pertinent information (i.e., manpower authorization, records of telephone conversation, security videos, Emails, and messages)

Maintain daily software to include database, spreadsheet, graphics and word processing. Creating excel spreadsheets with multiple uses of data to maintain a tracking system of all correspondence.

Provided information and guidance within my area of expertise, as well assuming responsibility for all clerical administrative functions. Trained supervisors within the department on counter surveillance techniques, security/anti-terrorist inspection functions, and visual inspection.

Responsible for analyzing, developing, evaluating and implementing, policies, plans, methods, and procedures for employees to perform their duties. Safeguard sensitive documents to guarantee proper security procedures are followed.

Education & Training

High School Diploma, Zama American High School, Camp Zama, Japan, Graduated 2009

Training Highlights

Computer Skills: Microsoft Office Applications 2007/2010 (Microsoft Word and Excel, Access, and Outlook); Windows XP 07, Typing (40 wpm) 10 key by touch

Internet Skills: World-wide Web and E-mail

Management Skills: Training

Customer Service Skills: Experienced in recognizing and solving customer related issues.

Other Information

United States Army Veteran

Honorably Discharged (2015)

REFERENCES

PROFFESIONAL REFERENCE

CSM Francisco Cervantes (Ret.), USA

Command Sgt. Major,

Phone No. 253-***-****

Email Address: acvvvp@r.postjobfree.com