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Assistant Customer Service

Location:
Torrington, CT
Posted:
July 26, 2016

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Resume:

Malikia Gibson *** SAINT ANNS AVE BRONX,NY ***** Cell :845-***-**** Home:347-***-**** Email: acvvtx@r.postjobfree.com

QUALIFICATIONS:

Dedicated, service focused professional seeking to transition into healthcare as a nursing assistant.

Reliable worker with the ability to quickly learn new concepts and skills.

Backed by a solid work history, reputation as a team player and passion for helping others.

Background includes experience caring for terminally ill patients.

EXPERIENCE:

Sullivan County Adult Care Center, Liberty, NY Certified Nurse Assistant 7/6/2015-8/22/2015

●Helped encouraged changes in the facility with more teamwork and organization with a positive attitude to the company.

●Reliable and inspiring to the residents of the facility.

●Dependable and encouraging with my co workers when it came to being a team player and being open minded to taking suggestions and opinions to know how to deal with the residents on certain units

Daughters of Jacob, Bronx, NY Certified Nurse Assistant 11/12 09/13

● Administer medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse.

● Answer patients call signals.

● Bathe, groom, shave, dress, and/ or drape patients to prepare them for surgery, treatment, or examination.

● Perform clerical duties such as processing documents and scheduling appointments.

● Set up equipment such as oxygen tents, portable x ray machines and overhead irrigation bottles.

Catskills Regional Medical Hospital, Harris, NY 3/12 07/2012 Certified Nurse Assistant,

● Turning bed ridden residents to prevent bedsores.

● Monitoring vital signs including temperature, pulse, respiration and blood pressure.

● Bringing the resident to the therapy area.

Family Care, Bronx, NY 03/10 02/11 Home Attendant

Received "exemplary" and "exceed expectations" ratings on all performance reviews.

Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.

Learned the basics of assessing patient vital signs under the tutelage of home health care nurse.

Assist patients with all aspects of daily care, including bathing, feeding and dressing.

Helped to ensured last years was as comfortable, dignified and enriching as possible.

Clean bathrooms, make unoccupied beds.

Jewish Life Care, Bronx, NY 10/09 01/10 Home Health Aide

Assist patients with all aspects of daily care, including bathing, feeding and dressing, as well as running errands

Assisted with Medications

Helped to ensured last years was as comfortable, dignified and enriching as possible.

Clean bathrooms, make occupied beds and assist with daily patient care

Avondale, Bronx, NY 11/08 05/09 Home Attendant

Nursing home experience

Assist patients with all aspects of daily care, including bathing, feeding and dressing.

Assisted with medications

Helped to ensured last years was comfortable, dignified and enriching as possible.

Home Service System, Long Island City, NY 05/05 05/08 Home Attendant

Encouraged elderly and mental disability patients to become independent in life skills.

Assist patients with all aspects of daily care, including bathing, feeding and dressing.

Assisted with medication.

Helped to ensured last years was as comfortable, dignified and enriching as possible.

EDUCATION: Mildred Elley School, New York, NY 05/10 Present Pending Associates of Occupied Studies Degree in Medical Assisting Working to complete a comprehensive 20 month medical assistant degree program which consists of didactic and clinical skills training that included:

Administrative Skills – Medical Office Administration/Management, Medical Manager 10.0, CPT 4, ICD 9 Coding, HCPCS, and clinical office procedures

Clinical Skills – taking vital signs, EKG’s, CPR, and visual acuity examinations; aseptic Techniques

Laboratory Skills – phlebotomy, urinalysis, and specimen collection

Medical Terminology, Medical Law and Ethics, Medical Emergencies, Anatomy and Physiology; Microbiology

Sullivan County BOCES, Monticello, NY

Certified Nurse Assistant Course 2011

CPR Certified 2011

Enrolled in GED 2011

Access Careers, Kew Gardens, NY

EKG Technician Certified 2007

Selfhelp Community Serv, Inc, New York, NY

Home Health Aide Certified 2004



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