YOLANDA VELAZQUEZ

acvvts@r.postjobfree.com- 720-***-****

SUMMARY OF QUALIFICATION

Over 5 years in the clerical service field. Track record of strong telephone skills with various professional clientele. Fluent in English and Spanish. Some of my personal qualities that make me unique are I am very organized multi-task, accountable, resourceful, reliable, patient, passionate and very productive. EXPERIENCE

Parker Pediatric & Adolescent, Parker - Front Office 10/21/2013- 11/6/2015

● Greeting visitors and patients. Checking them in. Excellent customer services skills.

● Scheduling, collection and data input.

● Checking eligibility of insurance.

● Translation for physicians and patients.

RT Speciality, LLC., Greenwood Village- Records Management 8/23/13 - 10/11/2013

● My duties were updating records, preparing reports and scanning policies (paperless).

Express Auto Repair - Aurora - Receptionist

9/2009 - 4/2012

● Assisted clients on phone with purchasing of various supplies and ordered when needed.

● Operated multi-lines phones

● Excellent services skills and translations.

Parker Adventist Hospital, Parker - PBX Operator/ER Admissions 9/2005 - 12/2005

● Worked and transferred calls to medical staff and general areas in the hospital.

● General important information received by phone, sensitive confidential from physicians, patients and other clients.

● Translations.

Parker Adventist Hospital, Parker - PBX Operator/ER Admissions 9/2005 - 12/2005

● Worked and transferred calls to medical staff and general areas in the hospital.

● General important information received by phone, sensitive confidential from physicians, patients and other clients.

● Translations.

EDUCATION

Institute of Banking & Programming - Ponce, Puerto Rico Diploma

Catholic University of Puerto Rico - Ponce, Puerto Rico English Major

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