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Customer Service Manager

Location:
Ashburn, VA
Posted:
July 26, 2016

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Resume:

Katia Salcedo

***** ********** **.,

Ashburn, VA 20147

703-***-****

acvvst@r.postjobfree.com

July 16, 2016

Dear Hiring Manager,

I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.

Sincerely,

Katia Salcedo

Mar 2012 - July 2016

January 2010 - February 2012

Katia Salcedo

43265 Chokeberry Sq., Ashburn, VA 20147

703-***-**** • acvvst@r.postjobfree.com

Objective

● Accounting Clerk skilled in problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals with 4 years of experience

● Desire a Position which effectively use my interpersonal skills and experience

● Provide the opportunities and self-driven environment with fabulous growth aspects

Work Experience

Deal Processor -Accounting Clerk, Browns Nissan

● Deal Posting

● Schedules review and correction

● Vehicle payoffs

● Customer refunds

● Warranty cancellations

● Dealer Trades Posting

● Wholesales Posting

● Incentives Posting

● Help with Tag and Tittle duties

● Receivables Tracking

● Bank Deposit

● JMA Reconciliation

● Floorplans Reconciliation

● Process VPP's

● Rebates

● Chargebacks Posting

● Check Grosses

● Help with end of month tasks (posting and cleaning schedules) Cashier - Customer Service. Bloom

● Greet and assist all customers in a prompt, friendly and courteous manner

● Ring up customers items

Aug 2007

● Place orders for Organic and Frozen food

Education

Loudoun County High School

● Graduated with 3.5 a GPA.

References

● William Gray ( GSM)

571-***-****

● Elissa Delay ( Office Manager)

703-***-****

● Sandra Bostic (Supervisor)

703-***-****

Key Qualifications

● Knows Excel and Word

● Reynolds & Reynolds

● Balance accounts

● Self-motivated

● 4 years of experience

● Fast Learner

● Can handle high volume environment

● Good written and verbal presentation skills. Use proper grammar and have good speaking voice.

● Bi-lingual: English and Spanish

● INTERPERSONAL SKILLS: Able to get along well with co- workers and accept supervision.

● FLEXIBLE: Willing to try and learn new things and interested in improving efficiency and assigned task.

● High Leadership drive



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