DENISE H. LIKENS
*** **** ***** *********, ***. *, Pittsburgh, PA 15202 acvvss@r.postjobfree.com (412) 865-
5884
CAREER SUMMARY
Dedicated, hands-on professional with diverse experience in customer service and food service operations. Strong
customer service orientation with high degree of integrity and excellent listening skills. Adaptable with a strong
work ethic and ability to learn and apply new skills quickly.
Areas of Experience
Customer Service Food Service Staff Supervision Hiring/Training/Scheduling
Accounts Payable/Receivable Payroll Data Entry Switchboard Operations
EXPERIENCE
Self-Employed, Pittsburgh, PA & WV 2003 - Present
Customer Service Representative, Liveops, Inc.
Nanny/Caregiver
• Worked from home part-time during evenings in customer service while caring for elderly parents and
grandchildren.
• Served as customer service representative (independent contractor) taking and processing phone orders for
various products sold on television. Also took orders and scheduled deliveries for Pizza Hut.
America’s Favorite Pizza, Inc. (Pizza Inn), Mannington, WV 2002 - 2003
Manager
• Responsible for all day-to-day aspects of business including ordering food and supplies, cooking, hiring,
training and scheduling staff, taking orders, routing drivers, and customer service.
Domino’s Pizza, WV & PA 1996 - 2001
Supervisor/Assistant Manager/Manager
• Worked in various locations in WV and PA and at one point oversaw six locations. Responsible for all
day-to-day operations.
EDUCATION
Medical Billing & Coding Program, Allen School of Health Science, Jamaica, NY
(Completed six months of nine-month program)
Information Processing Program, Raleigh County Vo-tech, Beckley, WV
Cosmetology License, Scott’s Beauty School, Wheeling, WV