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Customer Service Manager

Location:
Pittsburgh, PA
Posted:
July 26, 2016

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Resume:

DENISE H. LIKENS

*** **** ***** *********, ***. *, Pittsburgh, PA 15202 acvvss@r.postjobfree.com (412) 865-

5884

CAREER SUMMARY

Dedicated, hands-on professional with diverse experience in customer service and food service operations. Strong

customer service orientation with high degree of integrity and excellent listening skills. Adaptable with a strong

work ethic and ability to learn and apply new skills quickly.

Areas of Experience

Customer Service Food Service Staff Supervision Hiring/Training/Scheduling

Accounts Payable/Receivable Payroll Data Entry Switchboard Operations

EXPERIENCE

Self-Employed, Pittsburgh, PA & WV 2003 - Present

Customer Service Representative, Liveops, Inc.

Nanny/Caregiver

• Worked from home part-time during evenings in customer service while caring for elderly parents and

grandchildren.

• Served as customer service representative (independent contractor) taking and processing phone orders for

various products sold on television. Also took orders and scheduled deliveries for Pizza Hut.

America’s Favorite Pizza, Inc. (Pizza Inn), Mannington, WV 2002 - 2003

Manager

• Responsible for all day-to-day aspects of business including ordering food and supplies, cooking, hiring,

training and scheduling staff, taking orders, routing drivers, and customer service.

Domino’s Pizza, WV & PA 1996 - 2001

Supervisor/Assistant Manager/Manager

• Worked in various locations in WV and PA and at one point oversaw six locations. Responsible for all

day-to-day operations.

EDUCATION

Medical Billing & Coding Program, Allen School of Health Science, Jamaica, NY

(Completed six months of nine-month program)

Information Processing Program, Raleigh County Vo-tech, Beckley, WV

Cosmetology License, Scott’s Beauty School, Wheeling, WV



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