Mary Guerri

CSR

**** ********* *****

Jacksonville, FL., 32244

acvvqf@r.postjobfree.com - 1-805-***-****

Seeking opportunities to advance current skills and further career opportunities.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE:

CSR - Customer Service Representative

Shoreline Pest Control - Ventura, CA - September 2015 to Present

Customer service. In House sales for General Pest Control. Entering payments into PestPac. Set up new

Customers. Scheduling. Printing monthly service tickets. ADMIN of PestPac function. Communication with

Technicians. Filing, Faxing, copying, errands, bank deposits, orders for company, ordering and picking up

Office supplies. Scheduling Termite inspections and scheduling fumigations.

CSR - Customer Service Representative:

Hydrex Pest Control - Camarillo, CA - March 2013 to September 2015

Responsibilities

Typing inspectors reports into PestPac. Re-creating diagrams. Customer service. In House sales. Bank

Deposits. Submitting checks through electronic check deposit system. Entering payments into PestPac. Set

up new customers. Submitting WDO's to the state. Filing. Faxing. Copying.

Accomplishments

I became the main person in charge of typing all termite reports and entering them as well as Technician

Liaison, and control over uniform counts and deliveries.

Skills Used

Customer service. Co-Worker Camaraderie.

OFFICE MANAGER/BOOKKEEPER:

Frits Roofing Inc - Ventura, CA - February 2012 to August 2012

Scheduling appointments. Quickbooks billing and reconciling. Mailing. Faxing, Copying. Submitting payroll.

Picking up payroll. Errands.

SKILLS

ADDITIONAL INFORMATION

Skills:

Typing at 34wpm, Multi-line phones, fax machine, copy-scanners, basic computer (Windows XP), Basic Office

software (Open Office/MS), Outlook, Basic Quick books usage, Dispatch radio/computer, Multitasking, Data

entry (TAMS / SNAPS / PEST PAC/ BUG BASE)

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