GLADYS ZAVALZA

***** * ******* ***. ********, Ca. 90605

Cell# 562-***-****

acvvqb@r.postjobfree.com:acvvqb@r.postjobfree.com

mailto:acvvqb@r.postjobfree.com

ADMINISTRATIVE PROFILE

2+ years’ experience in Admin/Receptionist, Customer Service

Microsoft Word/Power Point/Excel

Postal Stamping Machine

MS Word/Power Point/Excel

High call volume, Fed Ex shipments & ordering supplies

Data Entry/Typing 50 WPM

Bilingual: Spanish (R/W/S)

EDUCATION

Mira Loma Christian Adult School Mira Loma, Ca

Diploma: GED 2014

Bryman College City of Industry, Ca

Diploma: Medical Assistant 2005

EXPERIENCE

AppleOne

Coast Cities Escrow Seal Beach, Ca.

Receptionist (temp) 6/16 to 7/16

Duties

Answering high call volume of phones, greeting clients, Fed Ex shipments, Courier Services, ordering office supplies, Copies, Mail machine, Scanning Documents, Logging incoming mail, Emails.

Self Employed Perris, Ca

House and Office Cleaning 2/15 to 11/15

Aerotek Inc. Brea, Ca

Esterline Kirkhill Elastomers Inc 5/14 to 9/14

Assembler

Aerotek Inc.

St Jude Heritage (temp) La Habra, Ca

Family Practice & Pediatrics 4/13 to 9/13

Back Office M.A.

●Checked vitals, was chief in the complainant department, made a medication list for the pharmacy location for E- Prescribe.

●Checked Hgb & glucose tests, vaccine & injection administration, urine and pregnancy test, ear lavage, wound care, EKG.

●Assisted the Doctor in minor procedures( I& D, mole & toe nail removal & suturing) also in Pap Smears

CHDP forms completed in ER, school & adult physicals, WWC, hearing & vision tests. CAIR link immunization input.

Montes Medical Group Whittier, Ca

Internal & Family Practice & Peds 4/12 to 9/12

Front & Back Office M.A (same duties as above)

●Answered a high call volume of phones, verified insurance (Blue Cross, Health Net, Medi-Cal, SynerMed, AppleCare, Medi-Care)

AltaMed/ CHLA Los Angeles, Ca

General Pediatrics 04/11 to 4/12

Back Office M.A. (same duties as above)

Talbert Medical Group Anaheim, Ca

Family Practice 10/08 to 1/11

Back Office M.A. (same duties as above)

●Referred inputting to utilization department

●Pharmacy line and answering messages for the Doctor

Office Works Rx Inc Riverside, Ca

Riverside Community Hospital 12/07 to 10/08

Breast Imaging Center

Registration Clerk

●Inputted patient’s information, insurance verification ( Medi-Cal, Medicare, PPO, HMO, mammo programs). Giving pt the information for Mammogram, ultrasound, & biopsy procedures.

●Checked referral are good for procedures and the right CPT and ICD-9 codes.

Perris Valley Clinica Medica Familiar Perris, Ca

General Practice/Obstetrics & Gynecology 07/06 to 12/07

Back Office M.A. (same duties as above)

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