Parkker Jones

Integrity, Initiative, and Discipline

Columbia, SC

acvvpv@r.postjobfree.com - 803-***-****

Entry level computer technician with strong passion for technology with a background in imaging, printer installation,memory installation, hard drive installation, motherboard replacement and general troubleshooting. Capable of tackling task which require systematic approach and/or adaptable circumstantial analysis Seeking challenging position with opportunities for expanding upon existing skill base through the utilization of my dynamic background.

Authorized to work in the US for any employer

WORK EXPERIENCE

Tax Preparer/ Office Manager

Liberty Tax Service - Columbia, SC - January 2016 to Present Provided excellent customer service.

Computed taxes owed or overpaid.

Prepare simple and/or complex tax returns for individuals and/or small businesses. Utlize all appropriate adjustments, deductions, and credits. Provide sufficient information for taxpayers to ensure effienciency and accuracy. Market the franchise while creating person to person relationships which lead to retention and potential leads. Recruiter

MDA - Columbia, SC - April 2015 to April 2016

Regional community outreach fundraising coordinator Execute individual business plan to exceed revenue goals. Create fundraising opportunities through various business development techniques including prospecting, targeted follow-up and new lead generation.

Leverage existing business while continually generating new sales. Deliver organized, structured, and persuasive presentations, using effective written and verbal communication. Ensured financial backing for summer enrichment camp whose goal is to: empower, nurture, motivate, and promote social, psychological and overall well being. Inside Sales

Raycom Media - Columbia, SC - May 2013 to April 2015 Assisted business leaders with potential economic expansion through digital marketing strategies. Managed potential investors need based on ideal marketing solutions which were tailored to geographical trends, social interest and culture.

Generate new leads through the utilizing multiple directory platforms, and performing various cold calling techniques.

Managed multiple markets and maintain a productive relationship amongst them and the potential investors. Handled time sensitive deadlines and special initiatives as concerned various media markets. Sales Associate

Hess Express - Lexington, SC - December 2012 to April 2013 Ensure customer relations.

Handle monetary and merchandise exchange.

Performed loss prevention, managed inventory and vendor control Ensured store adhered to DHEC and Hess corporation policy in terms of sanitation and safety. Accurately complete daily paperwork.

Efficiently perform multi-function operations of all store equipment. Backup Cook /Dishwasher

Cracker Barrel - Columbia, SC - September 2006 to July 2011 Prepared main courses and appetizers for a seating capacity of 300. Provided food quality test to ensure food is safe as well as appetizing. Ensured work area met both DHEC and OSHA standards providing a safe and clean working environment. Provided waste management and quality management.

Operated dishwasher to clean and sanitize cooking equipment and dining utensils. Assisted servers in dining room maintenance of a seating capacity of 300. Ensured the employee habitat was clean, sanitary, and safe. Professor assistant

Benedict College S.E.A.G.A.P. intern - Columbia, SC - January 2009 to April 2009 Benedict College School of S.T.E.M. - S.E.A.G.A.P. Columbia, SC Shadowed a Professor in the S.T.E.M. department.

Observed the necessary preparations to pursue a doctorate in teaching. Observed academic planning.

Observed different teaching styles

Student Help Desk Assistant

Benedict College - Columbia, SC - September 2006 to December 2008 Provide end-user support of existing computing technologies including: Set-up and configuration of new workstations;

Troubleshoot existing workstations;

Troubleshooting software applications and hardware; Deployment and configuration of mobile computing devices; Software and hardware upgrades and fixes.

Maintain adequate knowledge of server and workstation operating systems and application software in order to provide high levels of support to users.

Install new software applications or hardware, coordinating assistance from third parties when necessary. Add and maintain users on the network; assigning application access, ensuring security, and maintaining their configurations are within standards.

Develop general and detailed documentation describing system specifications and operating instructions. Assist in maintaining various other systems, including phone systems as needed. Other duties as assigned by Corporate IT Management. Research/Intern

UNC Charlotte - Charlotte, NC - May 2007 to July 2007 Assisted the professors in performing computer related tasks Provided an electronic resource using Microsoft Suite software, which utilized past and present lab results in order to assist with NCDOT project.

Implemented the initial design for database assigned for the UNCC Civil Engineering Department. Formatted database customization in terms of client’s needs. Assisted in development of graphical user interface Customer Service Representative

BlueCross BlueShield - Columbia, SC - August 2006 to May 2007 Provided beneficiaries with general Medicare information using Companies personalized database application.

Connected beneficiaries with other agencies/organizations. Advised beneficiaries of the new Medicare Prescription Drug Plans. Collected beneficiaries' information to log telephone calls.. Low Voltage Technician

L&S Electronics - Charleston, SC - December 2004 to August 2006 Installed all EST security devices

Troubleshot fire alarm and security systems

Programmed and aided in final project analysis

Used Fireworks and Access Control Database (ACDB) to maintain security and fire safety for Bosch Plant Installed and maintain the use of GCC-TV on multiple jobsites Used C and C++ to write programs for new security additions. Performed system vulnerabilities test through the utilization of various security testing software, which include Back Track, HIERN, and HBD.

Managed and monitored Safety procedures and systems for major clients to include: Bosch, Volt, and Charleston

Aviation.

Ensured OSHA rules and regulations were compiled and met EDUCATION

Master of Science in Management Information Technology Management Colorado Technical University Colorado Springs - Colorado Springs, CO 2010 to 2012

Bachelor of Science in Computer Engineering

Benedict College Colorado Springs - Colorado Springs, CO 2004 to 2009

SKILLS

Microsoft Office Suite (10+ years), Linux (5 years), Windows (10+ years), Digital Marketing (2 years), Customer Service (5 years), Sql Server (1 year)

AWARDS

Highest GPA For Department

May 2009

Highest GPA for the graduating class of 2009 in the Computer Engineering Department. ADDITIONAL INFORMATION

Qualifications

Agile software development Leadership

Layout and design Web application design

Mobile application development Object-oriented design Networked applications Software Development Life Cycle principles (SDLC) Strong communication skills Linux (Ubuntu)

Managing tight deadlines C++

Working independently Git and GitHub flow development process Working independently Perl

Microsoft Exchange 2010 Service Desk

Windows Server 2003

Microsoft BackOffice products

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