Curtis Brown

PMP

Project management -Process improvement –Team leadership

Summary

Certified Senior IT Project Manager with experience in delivery of large domestic and global projects focused on product delivery, risk management, compliance, and technology and back office operations. Consistently achieved and delivered comprehensive solutions exceeding client expectations both in delivery and budget management.

In addition, developed and managed a team focused on productivity gains, process improvements and cost reductions.

Strengths include:

Operational Excellence

Problem Solving

Successful Implementation

Team Direction

On time Delivery

Budget Management

SDLC Methodology

Impact Analysis

Collaborative Leadership

Technical Savvy

Continuous Improvement

Agile Methodology

Education:

Certified Project Manager (PMP) – 2004 to Present

Certified Project Management – Villanova University

Queens College N.Y

Professional Experience

Verizon

IT Project Manager/Release Manager Oct 2015-April 2016

As one of the Technical PM’s worked on multiple projects facilitating the transition of seven million customers to Frontier FIOS.

Performed direct interfacing with the development and testing teams (billing systems). Discussed defects, scheduling of defect resolution. Also had responsibilities in reporting the readiness for implementation purposes. The methodology used was Waterfall. Directly interfacing with the development team, testing team and Enterprise Release team for my business (International Trade).

Facilitated meetings, created project plans and monitored the progress of the different components of the broader project utilizing Verizon’s project tools.

Interfaced with technical development and testing teams both in the U.S and offshore (India) on multiple projects running concurrently.

Created team level management reports which was done at a team level, and direct reporting per project.

Aided in the facilitation of two mock cut-overs along with the main cut-over

Releases- Coordinating both with the development and testing teams to align the specific project conducted monthly releases utilizing the Verizon specific prep tools.

Implementation - Involved in the planning of implementation.

Systems Integration - As part of the Waterfall methodology, My direct responsibilities guaranteeing that the system integration piece went smoothly and was integrated within the business and with upstream and downstream external systems

Exposure to Global environments - Interfaced with both onshore and offshore teams. Responsibilities at times required me to work odd shifts corresponding with the offshore team.

Ensure compliance to the Global Management - Participated with the Enterprise Release model and had to comply with the instituted procedures of IT management and implementation management at firms.

JPMorgan Chase & Co. Global Trade Finance

VP/Project Manager –– PMO, Tampa, FL January 1985 – June 2015

Responsible for projects ranging from regulatory, operational improvement and migrations utilizing both agile and waterfall methodologies. Examples are:

Had a more direct involvement of aligning implementations.

Performed quarterly release and was responsible to synchronize all aspect of the release from hardware to software and reporting test statuses, implementation contacts, command center support etc.

Utilized the both Waterfall and Agile methodology.

Responsibility of coordinating Enterprise testing across the firm.

Managed complex migration of legacy Letter of Credit regional back-office systems (GTS) to new platform (TPS) eliminating the regional systems, increased functionality and efficiencies onto a single Global system. Effort projected to eliminate data center charges for three regions by 30%.

Coordinated the reduction of regional interfaces by re-engineering software resulting in simplified computing, reconciliation and substantially reducing generated reports by 50%.

Coordinated quarterly Enterprise Release implementations involving 20+ interfaces. Process incorporates a firm wide implementation that streamlines planning, the number of testing cycles, resources needed and reduces negative impacts to production.

Managed large project utilizing new imaging technology relocating workflow from N.Y, Tampa, Chicago, Los Angeles and Europe to Mumbai and Hong Kong with recognized increase in productivity, process improvements, providing continuous 24 hour processing and reduced production costs by 1.6 MM annually.

Coordinated review of client feedback, requirement gathering, software development and migration of 350 middle/large market clients from a legacy E-Commerce Front-End system to new strategic platform increasing functionality of services offered.

To fully automate Global Trade onto a new Office of Foreign Assets and Control (OFAC) system, managed an implementation that resulted in reduced hits by 15-25% and higher straight through processing.

Chosen to lead major infrastructure project involving Sybase Upgrade for Asia, EMEA and WHEM with an impact to 600+ users across the Globe.

Managed a variety of enhancement projects focused on the International Trade (Letter of Credit) system ranging from regulatory, cost savings and operational improvements.

Ongoing planning for disaster recovery procedures both at the business and technical level

VP/QA Manager, Tampa, FL

Managed a team of 8 people focused on the development of system testing including scripting, test case scenarios and testing schedules for a client server platform.

Monitored solutions and adjusted as needed.

Key member of project focused on activities associated with implementation.

Other Roles Held Within the Firm

Senior Technical Officer (Application Development/Production Support).

Technical Officer (Application Development).

Disaster Recovery representative for Trade Finance

oResponsibilities of migrating from one datacenter to an alternate

oResponsibility of switching to back-up severs

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