Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
New York, NY
Posted:
July 26, 2016

Contact this candidate

Resume:

SHAWN-KATHLEEN CAMPITIELLO

Staten Island, New York 10309

Mobile 646-***-**** Home 718-***-****

acvvnm@r.postjobfree.com

EXPERIENCE:

BANK OF AMERICA - MERRILL LYNCH, New York, New York 1995 – 2016

Assistant Vice President, Paralegal – Office of General Counsel, General Litigation January 2005 - March 2016

Liaison with outside counsel providing all documents and contacts during the arbitration process while ensuring deadlines are met

Managed the collection and organization (both electronic and paper files) of all discovery items for arbitration and litigation matters; while also facilitating access to these documents to a web-based program for shared access for outside counsel

Member of the Diversity Inclusion Business Committee; intricately involved with legal summer intern program

Prepared various types of reports for lead management (Excel, PowerPoint along with internal reports)

Senior Litigation Paralegal – Office of General Counsel, January 2001 – December 2009

Managed, supervised and provided support with daily activities for over 20 paralegals, while monitoring deadlines for over 200 cases

Reviewed responses and production items; obtained access to various departments’ systems to maximize efficiency

Created training manuals; with samples of essential documents along with a complete case in preparation for arbitration/litigation

Centrally compiled all essential documents for easy accessibility while also ensuring uniformity to Merrill Lynch’s policies

Trained new hires - primarily paralegals, but also aided training attorneys on the firm’s systems

Aided with the drafting of motions, discovery, trial preparation and internal memos

Continued with regular responsibilities - described below

Paralegal – Office of General Counsel, June 1999 – December 2000

Extensive communications with all departments, along with branch office personnel and regulatory agencies to assemble relevant documentation regarding customer accounts in coordination with discovery, analysis, pleadings, exhibits and trial preparation

Research and draft legal memos, responses to customer complaints, discovery responses and inquiries from various regulatory bodies including FINRA, SEC, NASD and NYSE

Gather information from ML systems including MDM, TCE, CDOL, MLOL; regarding client profiles, account history along with determining a profit and losses in the customer’s accounts

Administrative Assistant - IBK Finance, November 1995 – June 1999

Prepared, continually updated and electronically filed Forms 10-K, 10-Q and 8-K with the SEC for 12 Limited Partnerships

with approximately 200,000 Limited Partners, then distributed said reports

Managed various administrative duties including: accounts payable, travel arrangements, travel and entertainment reports, scheduled meetings, arranged conference calls, maintained attendance records and coordinated special events for the department

AMERICAN INTERNATIONAL GROUP, INC, New York, New York 1994 – 1995 1994 – 1995

Administrative Assistant to Vice-President and Corporate Secretary

Organized all facets of the Annual Shareholders Meeting, Board of Directors Meetings and the International Advisory Board,

which included direct contact with Dr. Henry A. Kissinger’s office

Sent meeting notices, compiled agenda material, made travel and hotel arrangements for 20 board members; maintained attendance, then calculated and paid compensation fees to board members

NATIONAL WESTMINSTER BANK U.S.A., New York, New York 1988- 1994

Paralegal/Administrative Assistant - Legal Department, July 1992 – April 1994

Responsible for reading, analyzing and complying with subpoenas and summonses; worked with the New York City Sheriff's Office for levies and holds on customer’s accounts; worked with F.B.I. and I.R.S. agents

Customer Service Representative – Staten Island Branch Office, September 1998 – July 1992

Responsible for all weekend transactions, including the vault responsibilities

Handled sales promotions; opening new accounts - Awarded "Most Productive Salesperson”

EDUCATION:

SAINT JOHN'S UNIVERSITY, Staten Island Campus, New York

1992 B.S. Paralegal Studies; - 1990 Minor Business Administration *Awarded "Excellence in Leadership and Volunteerism"

ADDITIONAL:

Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Outlook, Sharepoint and Lexis/Nexis

Licensed Notary Public for the State of New York, County of Richmond

Member of the Community Volunteer Honor Roll at Bank of America/Merrill Lynch from 2010 – 2015

(achieved by volunteering over 100 hours per year for benefactors included: Girl Scouts and Boy Scouts of America & St. John Villa)

Speaker at St. Johns University, Legal Professional Connection Night October 2013

St. John Villa Academy; Member of the Academy Committee, Alumnae Association and Mother’s Club 2007 - Present

Alumnae Association Secretary 2012 – 2014; various Committee Chairperson

P.S. 52: First Vice President 2003-2004, Corresponding Secretary 2004-2005, and Committee Chairperson for Chinese Auction



Contact this candidate