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Customer Service Manager

Location:
Dallas, TX
Posted:
July 26, 2016

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Resume:

JA IME EDMUNDSON

***** ******** **. #*** **********, Texas 77356

936-***-**** acvvmx@r.postjobfree.com

OBJECTIVE

Obtain a position in a company where I can maximize my sales experience and customer service skills as well as showcase my knowledge of promotional and marketing techniques to achieve excellent client service.

PROFESSIONAL EXPERIENCE

SALES AND MARKETING

DIXON GOLF April 2014 – 2015 Denver, CO

Promotions Specialist for Dixon Golf products and Arias products COLORADO FARM BUREAU Brent Holt Agency January 2013 – 2015 Castle Rock, CO Administrative Assistant

THE DALLAS COWBOYS August 2013 – January 2014 Dallas, TX Sales – Conducted auctions for autographed sports memorabilia BARETC.COM June 2012- Current Dallas, Texas and Denver, Colorado) Promotions Specialist for multiple alcohol brands. U.S. GOLD CARDS / DOWN TO SHOP July 2011- Sept. 2013 Dallas, Texas Affiliate Acquisitions and Executive Assistant / Customer Service

Internet research of all companies who would be able to use our services, distributed emails to potential affiliates, performed follow-up on email replies and phone calls, set-up of affiliates nationwide by input of affiliate information into system.

Management of customer database including responding to email and phone questions and concerns, handling all customer service issues and management of CFO’s office. GOAL LINE MARKETING January 2007- January 2009 The Woodlands, TX Marketing Representative

FOLEY’S - ESTEE LAUDER July 1997-Dec. 1999

Sales and Make-up artist

SERVICE AND RESTAURANT MANAGEMENT

ARAMARK April 2014 – 2015 Denver, CO

Bartender for Rockies Games

URBAN CAFÉ March 2010- Jan. 2012 Dallas, Texas

Bartender, Bar Manager

FOX AND THE HOUND March 2006- Feb. 2008 The Woodlands, Texas Event Coordinator, Assistant Manager, Bartender

WOLFIES RESTAURANT AND BAR March 1998- November 2004 Spring, TX and the Woodlands, Bartender/ Trainer/ Key Manager

EDUCATION, LICENSES, CERTIFICATIONS

2014 Colorado TEAM certification

2013 Colorado Farm Bureau CSA certification

1998-2017 Texas Alcohol Beverage Commission License

(Renewed every 2 years)

2000-2003 Lone Star College The Woodlands, Texas Business Administration

1998-2000 University Of Houston Houston, Texas

Marketing

EXTRACURRICULAR ACTIVITIES

1990-1998 Jr. Olympic Diving Program for The Woodlands Diving Team Trained for the 2000 Olympics with USA Olympic Diving Coach Ken Armstrong and 2000 Olympic Gold Medalist for the USA, Laura Wilkinson.

1998-2014 Continued athletics in several sports including swimming, golf, and volleyball. Worked out at least 3 to 4 times a week training for fitness competitions

2010-2013 Volunteered at The Soup Mobile in Dallas, feeding the homeless REFERENCES

Upon Request



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