Brittany Anne Dovidio

** ***** ****** • Roebling, New Jersey 08554

609-***-**** • acvvlp@r.postjobfree.com

Summary of Qualifications

More than five years of experience in customer service, administrative, and clerical roles

Accurate data entry skills; experience with multi-line telephone systems

Excellent written and verbal communication skills

Organized with a strong attention to detail

Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Access, Outlook

Work Experience

VCare Technology Mount Laurel, NJ 2015-Present

Call Center Representative

Meet Quality Assurance Requirements and other key performance metrics

Answer inquiries by clarifying desired information, researching, and locating

Maintain records of contact, accounts and orders

Mario & Franks II Fieldsboro, NJ 2007 - Present

Server/Hostess

Greet customers and explain daily specials and menu items

Help prepare and serve food and beverages and ensure customer satisfaction

Answer phones and process to-go orders and complete daily inventory of stock

Fort Dix Army Post 2012 -2014

Supervisor

Set up supplies and stocked items for daily operations

Created weekly schedules for 15 employees

Managed kitchen and dining room staff

Accounts Payable/Receivable Clerk

Answered phone calls and transferred to proper department

Processed government documents and cross checked for consistency

Posted and updated daily menus

Ensured daily headcount reports were properly completed and filed

Entrusted with government money and bank runs

Head Count

Compiled and documented headcount data for each meal while greeting soldiers

Processed payments and transactions

Food Sanitation Specialist

Assisted with fast paced dining facility operations

Ensured satisfaction with food items

Adhered to proper sanitation regulations

Joint Base McGuire-Dix-Lakehurst 2011

Administrator

Provided administrative support to the Commander and staff

Assisted visitors and provided feedback

Routed and filed classified materials efficiently and coordinated work logs and auditing

Education

Rowan College at Burlington County Mount Laurel, NJ 2011 – Present

Associate of Applied Science in Human Services

Dean’s List

Bordentown Regional High School Bordentown, NJ June 2010

High School Diploma

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