Tina Ortiz Phone: 201-***-**** Email: acvvkp@r.postjobfree.com

OBJECTIVE:

To acquire a position within a progressive organization that will offer the potential for growth and advancement and will afford me the opportunity to apply and enrich my skills.

EXPERIENCE:

State Farm Insurance/Manpower, Winter Haven, FL November 2015 – June 2016 SALIR - Associate I

Understand privileges and confidential information

Claim file organization, structure, and document management

Create invoice for reimbursement of record production expenses

Prepared and send letters, and responsive documents

Monitored status of reimbursement

Received and responded to activity tasks

Monitored generic mailbox for subpoena and third party request documents and routed to appropriate line unit

Entered appropriate notations in ECS and EUC Tracking Tool

Maintain privileged and confidential customer and company information JP Patti Tecta America, LLC, Saddle Brook, NJ September 2008 – June 2014 Project Coordinator/Billing Account Manager

Coordinate service crew(s) dispatch on a daily basis.

Submit daily/ monthly invoicing to clients by means of AIA billing and/ or system generated invoices.

Assist in month-end closing process with the controller/ Monthly Financial Closing/Balance Sheets for the department

Answered the telephone and setting requests for roof leak issues.

Order roofing supplies as needed.

Generate Certificate of Insurance requested from client

Manage/maintain all accounting aspects of jobs, including job setups

Generate service request work orders based on information obtained from clients and/ or operating manager.

Perform various internal book keeping duties, such as recording revenue generated and bid request/ submission, using an Excel based program.

Perform day to day collection calls to acquire funds from past due and/ or delinquent accounts.

Worked with the Service Manager with reviewing and writing project proposals Novartis, East Hanover, NJ December 2003 – June 2008 Data Entry Clerk Specialist

Perform high volume data entry 10,000+ keystrokes per hour.

Perform basic management of electronic files.

Access information and/or maintain computer database.

General office duties including enter data for envelopes, labels, form letters and correspondence.

Format and produce documents.

Quality check documents and correct discrepancies Executive Conference Incorporated, LLC, Wayne, NJ October 1995 - October 2003 Enhanced Services Representative

Formulate client requests for transcription, blast faxes, and participation lists.

Assist clients with questions regarding digital replay or conference call.

Answer calls from customers and enter new reservations.

Assist in a wide variety of clerical duties.

EDUCATION:

Bergen Community College Paramus, NJ - September 1999 - 2001 Passaic High School-Graduated Passaic, NJ

SKILLS:

Proficient in Microsoft Outlook, Internet Explorer, PowerPoint, Word, Excel, and Access Computer Typing Speed: 75wpm

Bilingual: English/Spanish

Excellent verbal and written communication skills

Florida Notary Public

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