Michael Wilson

Marysville, CA

acvvit@r.postjobfree.com - 916-***-****

WORK EXPERIENCE

Admissions Clerk

Colusa Casino Resort - Colusa, CA - June 2010 to Present Responsibilities

Experience:

Bingo Admissions Clerk/Pull Tabs Oct. 2011 - Presently Employed Colusa Casino Resort Colusa, CA

Processing transactions using cash, credit cards, gift certificates, and/or point redemption. In addition, responsible to promote positive guest relations through prompt, courteous, and efficient service. Accurately process Bingo or Pull Tab sales transactions in a timely manner. Verify issued and returned Bingo paper or Pull Tabs used for sales. Responsible for accurately balancing cash and related payment types, paper, pull tabs, and returns for each Bingo session. Provide Bingo information and general Casino information. Interacts with all Guests and Team Members in a professional and courteous manner. Maintains a clean and organized work area. Ensure full compliance with departmental Internal Controls, policies, procedures and regulations. Other duties as assigned.

Accomplishments

Very quick learner and reliable. Since being in this department I have learned five different positions(pull tab clerk,admissions clerk,inventory,floor clerk and bingo caller). My flexibility had been a great addition so if an employee has called out or we need assistance in eager to take up the challenge. Skills Used

My overall customer service skills. Being polite courteous and helpful to all guests. Making one feel wanted and grateful that they choose us(company) to spend there free time. Installer/Driver retail merchandiser

Hallmark Cards, Inc - April 2007 to 2015

Responsibilities

Installation Team Tech/CSR Aug 2007 –Feb 2010 HALLMARK Cards, Inc. Marysville, CA CSR, Installation Team; this position requires traveling outside of the local area per assigned locations. Perform maintenance assignments. Assemble new equipped fixtures as needed, disassemble old parts for replacements utilizing all measurements and necessary tools. Skilled in the use of basic construction tool

(pallet jacks, hammer mallet screwdrivers measuring tape, leveler, light electrical, drill, crowbar, box cutter) Use precision instruments for measuring, reading floor plans and other data. Keep accurate records and prepare clear and concise reports of all inventory products received. Scanning each item, credit and audit all items to be returned for inventory purposes. Read and interpret electrical and electronic schematic floor plans, and service manuals. Check with store receivers for incoming shipments, followed by an inventory. Load and unload shipments and other supplies as needed for rearrangements required. (Overnight & Out of Town travel required). Travel and time was recorded for payment Environmental Services

Colusa Casino Resort - Colusa, CA - June 2010 to September 2011 Responsibilities

Environmental Services Tech I June 2010 –Oct. 2011 Colusa Casino Resort Colusa, CA

Ensures that the casino facility (gaming areas, offices, public restrooms, staffing rest area) are clean and sanitary at all times. Cleans floors, walls, vents, fixtures and windows using cleaning equipment and following a cleaning schedule. Presents a positive image at the casino and in the community. In addition to providing excellent customer service internal and externally,requirements are: able to bend, clean for up to 8 hours and lift up to 50 lbs., flexible to work a normal 8 hour shift as well as over time as requested, available to work holidays and weekends. Currently a full time employee, with 39-45 hours of a weekly work schedule Accomplishments

In 3 months employed at this position I was trusted to become a lead. My immediate supervisor liked the way you didn't have to tell me what was needed to be done because it was already did. Skills Used

I should leadership and great work ethics. Very reliable and trustworthy. Recycling Technician

NEX cycle - Sacramento Valley, CA - April 2010 to June 2010 Responsibilities

Recycling Attendant I April 2010 –June 2010 NEX Cycle California Marysville, CA This is routine work in the separation of recyclable variable containers at a public transfer site. Assists the user of this service in depositing container bottles into designated dispensers. Operate equipment in transferring compacted materials out of the transfer site. Utilize a VeriFone; Model Vx610 portable wireless payment device, for point of sales and compensation payment process method, in substitution of disbursement from cash to printed receipt for reimbursement located inside the nearest contracted store. The work is performed under the general supervision of the site supervisor or equipment operator. The incumbent does related work, as required. Opens the collection area to receive materials; Directs traffic and guides the deposit of waste into proper containers; Operates a hydraulic unit to compact waste materials; Assists in the loading and unloading of motor vehicles; Polices the site area to maintain a clean and litter free condition; Secures the facility at the close of each day; Maintains simple records on the number of vehicles using the station’s facilities, the number of containers loaded each day and on the use and performance of station equipment; Aids residents in proper preparation and separation of recyclable materials; Bags and crushes glass containers, and flattens aluminum and plastic containers. Job duties also require traveling from one recycling site to another as schedule. My travels included Yuba,Sutter, Placer and Sacramento counties EDUCATION

Mass Communication I. Language Arts YEARS ATTENDED:1990- 1991 (proof, draft, writing scripts video & photography equip device) Certified Training Completed Physical Education, General World History, Mass YEARS ATTENDED: 1987-1989 Communication II General High School Completion YEAR COMPLETED: 1987