Career Objective
Administrative / Clerical
DISCREET AND ETHICAL: Experienced in managing patient files and payments, bank deposits and maintaining detailed transactions. Conscientious of the value of hard work and punctuality.
EXCEPTIONAL CUSTOMER SERVICE Front Desk Patient Registration Representative performing various duties to assist the clerical, operational and front desk services and eventually the payment of the patient’s bill. Accountable for pre-registration of scheduled services, strong communication skills and the ability to understand customer needs.
ADAPTABLE TO NEW TECHNOLOGY: Microsoft Office, Outlook,
Excel, Quick Books, Gateway and Eclipse Software.
ORGANIZED AND MOTIVATED: Strong communication skills and the ability to understand customer needs.
Ability to maintain order in a fast paced environment. Skilled at identifying needs and assisting co-workers.
Professional Experience
2012-2016
Fast Master Products: Office Manager/ Personal Assistant
CEO Dalva Alexander 832-***-****
Office duties include greeting clients, answering multiple phone lines, filing
Entering bills into Quick Books, data entry on Excel, company calls inquiring about bills and notices.
Personal errands include fed-x-bank deposits, post office
2013-2014
Kimrick Performance, LLC: Office Manager/ Personal Assistant
CEO Kevin Thibodaux Office Manager Wendy Wilkins 713-***-****
Handled business and personal correspondence.
Reviewed expense report.
Data Entry in Quick Books.
PC Windows 8
Proficient in Microsoft Word
Updated Excel spreadsheets
Internet research
Scheduled travel arrangements for CEO and employees.
Made all arrangements for clients and friends visiting.
Worked with venue coordinators for holiday and fund-raising parties.
2010- 2012
Chiropractic Health and Wellness Center: Front Desk Attendant/ Insurance
4654 Hwy 6 North, Suite 305, Houston, Texas 77084
Office Manager: Stephanie Duran 281-***-****
Greeting patients and answering multiple phone lines, scheduling patients, preparing statistical reports and translating for patients
Translating in financial consultations and exams.
Insurance verification and billing of patients. Eclipse software used for billing and Gateway software used for insurance
Attended quarterly Dr. Jay Morgan Seminars for Chiropractic Management
Education and Training
Bilingual-Spanish
Website Marketing-University of Houston Small Business Center- September 2008
Investments in Real Estate-Caldwell Real Estate Seminar, Houston, Texas-August 2008
GED Certificate