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Manager Customer Service

Location:
Seattle, WA
Posted:
July 26, 2016

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Resume:

Career Objective

Administrative / Clerical

DISCREET AND ETHICAL: Experienced in managing patient files and payments, bank deposits and maintaining detailed transactions. Conscientious of the value of hard work and punctuality.

EXCEPTIONAL CUSTOMER SERVICE Front Desk Patient Registration Representative performing various duties to assist the clerical, operational and front desk services and eventually the payment of the patient’s bill. Accountable for pre-registration of scheduled services, strong communication skills and the ability to understand customer needs.

ADAPTABLE TO NEW TECHNOLOGY: Microsoft Office, Outlook,

Excel, Quick Books, Gateway and Eclipse Software.

ORGANIZED AND MOTIVATED: Strong communication skills and the ability to understand customer needs.

Ability to maintain order in a fast paced environment. Skilled at identifying needs and assisting co-workers.

Professional Experience

2012-2016

Fast Master Products: Office Manager/ Personal Assistant

CEO Dalva Alexander 832-***-****

Office duties include greeting clients, answering multiple phone lines, filing

Entering bills into Quick Books, data entry on Excel, company calls inquiring about bills and notices.

Personal errands include fed-x-bank deposits, post office

2013-2014

Kimrick Performance, LLC: Office Manager/ Personal Assistant

CEO Kevin Thibodaux Office Manager Wendy Wilkins 713-***-****

Handled business and personal correspondence.

Reviewed expense report.

Data Entry in Quick Books.

PC Windows 8

Proficient in Microsoft Word

Updated Excel spreadsheets

Internet research

Scheduled travel arrangements for CEO and employees.

Made all arrangements for clients and friends visiting.

Worked with venue coordinators for holiday and fund-raising parties.

2010- 2012

Chiropractic Health and Wellness Center: Front Desk Attendant/ Insurance

4654 Hwy 6 North, Suite 305, Houston, Texas 77084

Office Manager: Stephanie Duran 281-***-****

Greeting patients and answering multiple phone lines, scheduling patients, preparing statistical reports and translating for patients

Translating in financial consultations and exams.

Insurance verification and billing of patients. Eclipse software used for billing and Gateway software used for insurance

Attended quarterly Dr. Jay Morgan Seminars for Chiropractic Management

Education and Training

Bilingual-Spanish

Website Marketing-University of Houston Small Business Center- September 2008

Investments in Real Estate-Caldwell Real Estate Seminar, Houston, Texas-August 2008

GED Certificate



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