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Customer Service Supervisor

Location:
San Dimas, CA
Posted:
July 26, 2016

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Resume:

RESUME

Name: Gabriela G. Sicard

Telephone: 626-***-****

Mobile: 626-***-****

Email: acvvbd@r.postjobfree.com

Objective:

Professional experience:

Pasadena Unified School District 2013-Present

Position: Breakfast Assistant Aid/Nutritional Aide

Responsibilities:

Prepare and distribute lunch to preschool and elementary students and maintain an orderly, safe, and clean environment for children.

Followed safety precautions and instructions when removing hot food from oven, making salads and fruits, serving meals on to plates, and cleaning up, to prevent accidents and injuries.

Suggested new system that was implemented by school to automate students’ personal ID numbers using cards in order to quickly scan and process meal purchases and reduce wait times.

Address: 351 S. Hudson Ave. Pasadena, CA, 91101

Telephone: 626-***-**** Immediate Supervisor: Maria Apodaca

Stabile Electric Pasadena 2008-2013

Position: Clerical Assistant

Responsibilities:

Obtained billing information from Owner for electrical jobs completed, and generated accurate invoices in order to send to customers and collect money in a timely manner.

Wrote contracts containing price quotes for estimated work and material costs to submit to potential customers and bid for projects.

Notified clients ahead of time to inform and remind them of scheduled appointments and rearranged times when necessary on calendar system.

Address: 3660 New Haven Rd. Pasadena, CA, 91107

Telephone: 626-***-**** Immediate Supervisor: Paul Stabile

Pasadena City College 2007-2008

Position: Front Desk Support

Responsibilities:

Answered phones, made copies, distributed student files to Counselors, and directed students to relevant job search information at Career Center to help center run efficiently.

Worked on special projects such as marketing brochures and career information pamphlets, took photos for the department and helped set up and serve food at special events.

Address: 335 E. Foothill Blvd. Pasadena, CA, 91107

Telephone: 626-***-**** Immediate Supervisor: Blanca

Subway Pasadena 2007-2007

Position: Sandwich maker

Responsibilities:

Received and sorted incoming food deliveries to properly store items such as breads, produce, condiments, and deli meats in appropriate containers, packages and temperatures.

Marked date of opening on all food packages to be able to track and discard within 5 days and eliminate possible food poisoning.

Washed and disinfected all produce using cleaning sprays and carefully sliced vegetables and meats using knives and industrial slicing machines following safety standards.

Planned ahead and packaged enough deli meats and fresh produce in accessible compartments to quickly and easily replenish items that ran out at front counter and avoid delays in service.

Communicate with customers to accommodate their requests for customized menu items.

Address: 3655 E. Foothill Blvd. Pasadena, CA. 91107

Telephone: 626-***-**** Immediate Supervisor: Mr. Sharky

SBarro Mexico City 2005-2006

Position: Hot Kitchen Cook

Responsibilities:

Prepared meat, poultry and pasta and seasoned items for cooking according to specified instructions and allocated food quantities and weight limits.

Accommodated customer’s special food requests and restrictions under head chef’s supervision.

Washed cookware, plates, and utensils and cleaned refrigerator meeting sanitary guidelines.

Address: Cd. Satélite, Edo. De México Immediate Supervisor: Sandra Sánchez

Banquete Romo Mexico City 2004-2006

Position: Food Server/Preparer/Catering/Customer Service

Responsibilities:

Answered inquiries about catering and facility rentals including giving accurate price quotes on food and decoration options for potential customers to select from.

Determined list of ingredients needed for catering events and shopped for quality items while sticking to budget. Helped in kitchen by prepping food, properly cutting and seasoning meats, elegantly plating food to be presented attractively, and having plates ready for servers to send to dining areas.

Cleaned up after large events by clearing tables, washing linens/dinnerware/silverware, in order to have room presentable for possible clients and future events.

Address: Lomas de la Hacienda 21, Fracc. Lomas de la Hacienda, Atizapán de Zaragoza, Edo. De México

Telephone: 53 79 81 94 Immediate Supervisor: José Antonio Guzmán

Education:

Southern California School of interpretation 10012 Norwalk Blv. #120, Santa Fe, Springs, Ca

Penn Foster Edu : On line clases

Graduate School: Universidad del Valle de México Ave. Lomas Verdes, Cd Satélite, Edo. de México

High School: Centro de Estudios Lomas Ave. Lomas Verdes, Cd. Satélite, Edo de México.

General Skills

Languages: English (fluent) Spanish (fluent)

Computer skills: MS Word, Excel, Power Point

Additional skills: Cook (Mexican cuisine)



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