CASTRO, PAULA

*****B Williams Blvd Albany, GA ***05 acvv8f@r.postjobfree.com 520-***-****

OBJECTIVE

Highly qualified, mature and dependable individual with significant experience in helping to guide daily business operations.

SKILLS & ABILITIES

Reliable support professional with 10+ years of outstanding customer service with proven ability to multitask and manage general office operations. Accustom to a fast-paced office environment that demands professionalism at every level. Effective in managing time coordinating details and balancing competing demands. Proven ability to answer and screen calls, make travel arrangements, audit travel receipts, extract pertinent information and profitably schedule appointments. Experienced and competent in all standard office administrative functions as well as basic account procedures. Friendly and meticulous with excellent phone etiquette, a professional demeanor, a personable office presence and demonstrated ability to convey complex/technical information in a clear and concise manner. Specific areas of experience are Front Office Functions/Reception, Employee Orientation/Records Management, Account Management/Billing, Complex Scheduling, Insurance Tracking/Banking Matters, Information Gathering/Problem Resolution, Research Analyst, Data Entry/ Data Research.

EXPERIENCE

ADMINSTRATIVE ASSISTANT I/ FACILITIES MANAGEMENT- WYLE

JUNE 2015 - PRESENT

Project Manager Assistant

Supported Site Manager, Program Manager, and 2 Project Leaders

Completed monthly Reliability Information Analysis Center (RIAC) Reports for contractors:

Technical Area Tasks 292, 307, 386,

Worked directly with 3 USG Trusted Agents worked closely with Base Security, Company Field Safety Officer (FSO), verify Security Forms SF- 86 & SF-312 for new employees.

Support Groups:

MHTV – PEO-L-S MARCOR SYSCOM

R2R4 MARCOR LOGCOM

ALPS MARCOR SYSCOM

CSS SYSCOM

PM-LW155 SYSCOM

Facilities Management tasks as necessary to support management operations functions.

Tracking, manning and preparing organizational charts;

Program Support Data entry functions;

Process, verify, and audit up to 32 employee time cards in the Deltek Time System;

Generate and maintain all required training, files, forms and established file plans;

Processing mail (receive, sign for, and distribute mail, both classified and unclassified, and access, store, and handle classified material as required);

Processing per diem scheduling and rating for CONUS travel to Aberdeen, MI, Barstow, CA, Texarkana, TX, Warren, MI, Charleston, NC;

Prepared both classified and unclassified correspondence;

Management and operation of facility equipment, such as Ricoh, Cisco, Konica Minolta systems;

Facilities Purchasing Agent with Purchasing card with a credit limit of $3,500;

Accounts receivable;

Controlled facility petty cash of $250;

Responsible for facility controlled items with an inventory worth approximately $100K.

Assist Human Resources with new employee processes such as completing proper paperwork, new hire orientation, and base check-in processes;

Manage all out processing paperwork for all Reduction In Force (RIF) employees as well as employees who voluntarily resign from the company.

RECORDS CLERK DOUGHERTY COUNTY SCHOOL SYSTEM

AUGUST 2014-JULY 2015

Greet and interact effectively with the general public, staff members, students, teachers, parents and administrators

Provided secretarial and clerical support for building administrator(s)

Answered incoming calls, routed to proper location, and took messages when necessary.

Enrolled new students

Prepared cumulative folders

Requested records for newly enrolled students

Entered student information on students transferring from within and outside of the school system

Maintained discipline records

Processed and sorted all report cards for the entire school

Assisted in maintaining efficient office operations by providing clerical relief as needed.

Assist teachers in preparing instructional materials

Performed other duties and responsibilities as assigned.

ADMINISTRATIVE ASSISTANT MARINE CORPS COMMUNITY SERVICES

FEBRUARY 2014-AUGUST 2015

Provided administrative and clerical support to program office. Assisted customers and communicated positively in a friendly manner

Operate a personal computer (PC) and peripheral equipment to produce a variety of civilian and military correspondence, spreadsheets, charts, reports and graphs, using a wide variety of software programs. Entered data, produced a variety of correspondence, reports and recaps. Executed site pricing file changes and audits to ensure accuracy of data. Executes new vendor creation.

Screens incoming telephone calls, determining those, which can be answered, and those, which must be referred.

Made arrangements for meetings including space and time, and notifies those who are to attend of the topics to be discussed. Prepares detailed or summary reports for meetings.

Established and maintains subject matter files and records. Typed complex correspondence such as statistical reports, budget spreadsheets, financial statements, directives from handwritten drafts or oral instructions in accordance with available guidelines and instructions by utilizing a personal computer. Responsible for correct spelling, punctuation, and proofreading of typed materials.

Collected all monies, balanced, and deposited on a daily basis. Inputted and processed all daily transactions. Managed a $500 petty cash.

Assisted with supervising planned events to ensure customer’s needs.

Held a Serve Safe Certificate.

REFERENCES

VINCENT CRUZ, SITE MANAGER

WYLE

229-***-**** Work

229-***-**** Cell

TIFFANY MOORE, TECHNICAL PUBLICATIONS

WYLE

229-***-**** Work

208-***-**** Cell

DR. ZEDA GEORGE, DIRECTOR OF SCHOOL

INTERNATIONAL STUDIES ELEMENTARY CHARTER SCHOOL-DOUGHERTY COUNTY

229-***-**** Cell

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