Janna McMahan
*** **** **** ****** *******, NC 27601 acvv8b@r.postjobfree.com 803-***-****
CAREER OBJECTIVES:
I am a senior communications professional with a twenty-year history working with a remarkable variety of nonprofit, academic, entrepreneurial and corporate clients. My diverse career enables me to rapidly learn the intricacies of any industry and network to make the professional connections necessary for success. I specialize in reputation management and thought leadership, developing messaging, branding, content and communications plans that result in impact and consistency across platforms. Whether crisis communications, media relations or product launches, I create strong business narratives that build positive awareness and protect the reputation of clients.
CAREER EXPERIENCE:
Director of Marketing and Communications 5/11-8/15
SC Small Business Development Centers, a federal economic development program
Darla Moore School of Business, University of South Carolina
Rebranded 21-center network under umbrella brand increasing awareness of statewide program and eliminating silos within the network (received commendation from the Association of Small Business Development Centers)
Created and managed network marketing driving consistent brand strength including content management, website, social media, event management, promotional videos, annual report, quarterly newsletter and collateral materials such as brochures and promotional products
Developed and executed business media and public relations strategies including interviewing, researching and writing news releases and feature stories that grew coverage and understanding of the SBDC network
Managed media inquiries and speaking requests for state director and collaborated to write speeches and talking points
Trained staff on effective ways to communicate with the media/presented media relations talk at national association meeting
Wrote business narratives and success stories for clients in manufacturing, importing/exporting, government procurement and technology commercialization
Developed and introduced the network’s crisis communications plan
Resolved client problems and mitigated negative impact on network image
Developed messaging for the South Carolina Legislature and other stakeholders that helped to uphold funding for the network during budget cuts
Raised funds for annual internal SBDC conference meeting or exceeding goals
Built an internal staff site to increase communication with employees and assist them in transitioning to the new brand
Head Writer/Public and Media Relations Director 4/06 – 5/11
Post No Bills, a creative agency, Charleston, SC
Served as an account executive for new business development (B2B and B2C) providing non-conventional approaches to brand awareness opportunities
Collaborated with creative department as a writer to devise and implement advertising, packaging, gifting, promotional campaigns and product launches
Wrote creative briefs, marketing plans, op-eds, copy, messaging, taglines, captions, video scripts, brochures, packaging and online content
Provided media and public relations services including coaching for media interviews, public awareness campaigns and crisis management, as well as conducting interviews, researching and writing news releases, articles and feature stories for both the agency and clients
Clients include the US Olympic Committee, DreamWorks Animation, AMC, Turner Networks, South Carolina Hospital Association, 2008 Presidential Primary Debates in the City of Columbia, Emmis Interactive Communications, Colonial Life Insurance and South Carolina Department of Commerce
Freelance Writer/Media Relations Specialist 1996 – present
Provided a full range of public and media relations services including business narrative, content creation and brand management for clients such as lending institutions, national parks, nonprofits, municipal public events, university events, startups, small businesses and professional associations
Contributing writer to numerous regional and national newspapers and magazines
Director 4/94 – 8/96
Southeastern Art & Craft Exposition, Columbia, SC
A fundraising project of The Columbia Museum of Art
Managed a $100,000 budget, as well as all legal, security and personnel aspects of this three-day public event
Traveled the country to entice high-quality artists to apply to the show
Worked with a board of art experts to select the top applicants as artist vendors
Created and managed all public, media relations and marketing of event
Conducted exit interviews on attendance to study market driving positive change for subsequent years
Director of Public Relations and Marketing 5/90 – 7/95
Columbia Museum of Art and Gibbes Planetarium, Columbia, SC
Served as primary media spokesperson for the art museum and planetarium
Created and managed overall institutional marketing including securing hundreds of thousands of dollars in media sponsorship of exhibitions and shows
Managed all media and public relations including writing news releases and creating elaborate press kits for museum exhibitions
Crafted messaging for capital campaign for new museum location
Assistant Director of Marketing 3/89 – 4/90
Charter Rivers Hospital, Columbia SC
Created and managed marketing for four psychiatric counseling centers connected with the main hospital
Managed speakers bureau for hospital network
Promoted community outreach programming for the hospital network
Assisted in creation of institutional marketing for the hospital network
EDUCATION:
Master of Mass Communication May 1994
University of South Carolina
Thesis: Interrelationships Among Components of Audience Activity: Selectivity, Involvement and Utility, 1994. A study of media consumption by museum audiences. Selected for use as undergraduate study material at USC. Presented at the Association for Education in Journalism and Mass Communication Conference, Atlanta, 1994.
Bachelor of Mass Communication May 1986
University of Kentucky
AFFILIATIONS: Public Relations Society of America