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Customer Service Manager

Location:
Lewistown, PA, 17044
Posted:
July 27, 2016

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Resume:

Ashley Drabinski

Lewistown, PA

acvv80@r.postjobfree.com - 717-***-****

Seeking a career position

Authorized to work in the US for any employer

WORK EXPERIENCE

Catering Manager

Coras Creekside Tavern - Burnham, PA - April 2016 to Present Schedule consultations and tastings

Event planning

Hiring and scheduling staff

Catering weddings, parties and dinners

Maximizing sales and meeting profit and financial expectation Catering Manager

JP Edwards Grill and Bar - Lewistown, PA - April 2015 to April 2016 Schedule consultations and tastings

Event planning

Hiring and scheduling staff

Catering weddings, parties and dinners

Maximizing sales and meeting profit and financial expectation Rural Carrier Associate

United States Postal Service - Lewistown, PA - May 2008 to May 2015 Sorting, bundling and delivering the mail

• Enter change of address orders into computers that process forwarding address stickers

• Hold mail for customers who are away from delivery locations

• Maintain accurate records of deliveries

Server/Bartender

Jp Edwards Grill and Bar - Lewistown, PA - July 2009 to April 2015 Greeting the customer

• Take orders for food and beverages from customers and serve them the requested items

• Present the customers with their bills and process their payments

• Maintain cleanliness

• Making sure that the customer is content with all their needs met

• RAMP certified (responsible alcohol management program)

• Making drinks for the bar and restaurant

Crew worker

Dunkin Donuts - March 2009 to July 2009

Greeting the customers

• Takings orders for food and beverages

• Making fresh coffee

• Maintain cleanliness in food service areas

Residential service assistant

Skills of Central Pa - June 2008 to March 2009

Prepare and keep records of medication

• Plan, arrange and serve meals for clients

• Bathe and dress clients

• Take clients to and from appointments

• Organize and take part in activities such as games, crafts and outings to give pleasure and exercise

• Help clients reach their daily goals

Operator

Ace Answering Service - State College, PA - June 2007 to June 2008 Taking calls for several different business'

• Scheduling and canceling appointments

• Making reservations

• Processing payments

EDUCATION

Lewistown Area High School

SKILLS

Excellent written and verbal communication skills. Exceptional customer service skills. Very good at multitasking and taking direction. Strong desire to learn new skills and be a strong member of your office. Microsoft Office (5 years)



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