Summary

Accomplishments

Highlights

Experience

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Skills

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COLLEEN SWISHER

**** ****** ****** ****, ***** MD 20832

(C) 301-***-**** (E) acvv7l@r.postjobfree.com

Result oriented Project Manager experienced in managing a variety of

construction teams and projects. Successfully creating effective communications

between the client, personnel, general contractors, architects and subs.

Sales Software: several companies I worked for have proprietary software

which I mastered quickly.

Operations Start-Up

Organizational Restructure and Change

P&L Management

Customer Relations

Staff Development

Successfully launched several businesses from inception to profitability. This

included doubling the company's gross worth each year.

Permit Processing Supervisor and training

Organized & detail oriented Sound judgement

Operations management Calm under pressure

Inventory Control Start up and Acquisitions

06/2016 Potomac Construction Services Bethesda, MD

Assistant Project Manager

I was responsible for supporting the lead Sr. PM by producing all project

binders, negotiated and releasing NTP's, writing Subcontractor agreements,

collecting COI's, writing RFI's, obtaining submittals, develop and track the

submittal log, create a procurement log (as needed), write change orders

(obtain sign off & notify the trades to proceed), attend weekly Progress

Meetings and write Progress Meeting Minutes, research and order materials.

At the completion of each job, I work with the architect(s) and owner to

develop a punch list. I then work with all of the trades to complete the

outstanding punch list items and obtain the owner's final release and sign off.

I developed and produce all O&M Manuals consisting of warranty letters,

maintenance documents and approved submittals to give to the owner for

their future reference.

I typically multi-manage several projects at a time acting as the main point of

contact for the owners, architects, subs and crews.

05/2013 - 02/2015 Classic Homes of Maryland Rockville, MD

PreConstruction Project Manager

I was responsible for working with homeowners from contract ratification

through their home going into production.

I reviewed new contracts, wrote plan requests for schematic plans (for the

architects), verified floor plans for accuracy (against the contract & house

specifications), scheduled & chaired client orientation meetings to set the

customer expectations.

Should the client request plan changes, I wrote CRQ's, obtain the

homeowners sign off while working with the architects to insure all

requested plan changes have been incorporated into the permit set.

Upon the structural engineer stamping the permit plans I prepared &

obtained the building permit.

During the same time span, I guided the homeowner through all of their

design center selections. This included the selection of all of their exterior

finishes, cabinets, hardwood, carpet, tile & fixtures.

Should the homeowner prefer a selection outside our design center, I

followed up with our vendors obtaining a custom price quote. I review each

custom quote with the homeowner to insure accuracy and obtained sign off

approval of all up sale pricing.

Once the homeowner(s) had made their final selections specifically their

appliances & cabinets, I coordinated with the kitchen designer to have their

own custom kitchens and bath designed.

At the end of the selections process, I reviewed all of their selections one

final time and obtained sign off.

I scheduled and chaired the clients precon meeting which provides a smooth

transition from the preconstruction phase to the construction team.

03/2011 - 05/2013 Archadeck/Mosquito Squad/Renew Crew Clean Laytonsville, MD

Project Manager & Operations Manager

All 3 companies were owned by the same franchise owner).

I was responsible for overseeing the complete and smooth operation of all 3

companies.

Archadeck (an outdoor living space construction company) Responsible for

the writing contracts, scheduling of all the crews, ordered the material,

prepared & obtained permits & scheduled Ms Utility.

When each job was ready to begin, I scheduled & conducted the

preconstruction meeting, provided quality assurance during construction and

upon completion I made arrangements with the customer to settle up their

account.

Upon each jobs completion, I would follow-up with the customer to obtain

their satisfaction survey & had the homeowners complete a crew evaluation

to ensure that crews received quarterly bonuses (if they received high

ratings).

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08/2010

03/2010

03/2009

07/2003

09/2001

I always developed relationships with each vendors & supplier to insure that

we always secured the best pricing.

Mosquito Squad and Renew Crew I interviewed, hired, trained, ordered

materials, conducted safety meetings, follow-up on leads, wrote estimates,

closed the sales, scheduled service and most importantly provided excellent

customer service.

Each of the 3 companies had their own proprietary CRM or data base system.

03/2011 Davidson & Associates Construction Analysts, Inc Bethesda, MD

DIRECTOR OF OPERATIONS

Responsible for corporate AP, AR, billing & bank reconciliations (Deltek

Vision), payroll (Ceridian), HR, coordinate outsourced CPA tax services &

overall executive management support.

Responsible for maintaining the president's personal finances which

included AP, AR & bank reconciliations (QuickBooks).

Managed admin assistant, IT & responsible for overall smooth function of the

architectural firm's office.

07/2010 AC Crane & Sign Service Olney, MD

OFFICE MANAGER

Responsible for scheduling, obtaining permits, billing, collections, AR &

bank reconciliations.

01/2010 Prudential Advantage Realty/AVR Management Olney, MD

OFFICE MANAGER / PROPERTY MANAGER

Responsible for property mgmt billing, collections, evictions, AP, AR & bank

reconciliations in QB for AVR Management & the owner's personal accounts.

Supported the President for real estate transactions with tight time lines and

complete confidentiality.

Responsible for smooth office functionality as well as calculating and paying

all real estate agents commissions (Lucero software).

02/2009 Advanced Deck Design Laytonsville, MD

EXECUTIVE ADMINISTRATOR / OFFICE MANAGER

Responsible for job coordination including job coding, entering in QB,

obtained building permits, schedule all inspections, customer service which

includes but not limited to arranging customer payments & collecting

customer payments, bank deposits, track sales reps commission and produce

profit/loss statements for all jobs.

Maintain all vendor accounts to include AP, AR, reconcile bank statements

and assist with year-end corporate tax preparations, payroll time/wage

verifications, reimbursements, billing, vacation/comp-time, coordinated all

company benefits, planned all company activities & developed all financial

reports for the President.

I managed interns, office assistants & was responsible for producing

marketing materials to target areas.

07/2003 Maryland Landscape Brookeville, MD

DECK DIVISION MANAGER

Professional Affiliations

06/1999 - 09/2001

10/1984 - 05/1986

Education

References

Complete administrative support to the President & Vice President,

Responsible for entering each job into QB, invoicing, permits, scheduled

inspections, scheduled customer payments & collects, profit/loss statements

upon completion.

Fine Carpentry Laurel, MD

PERMIT RUNNER / MARKETING ASSISTANT

Obtained all county building permits for Montgomery County, Howard

County, Frederick County & Carroll County.

I worked for the owner who was a partner in all three of the above companies

- Fine Carpentry, Maryland Landscape & Advanced Deck Design.

Boeing Computer Services Vienna, VA

GRAPHIC ARTS SPECIALIST

Held a top secret security clearance.

Complete graphic arts support for the government proposal team.

Developed & designed all printed materials.

AMERICAN UNIVERSITY Washington DC

BA: Graphic Arts (Design)

Graphic Arts (Design)

MONTGOMERY COLLEGE Rockville, MD

AA: Advertising

Advertising

Very active in my community with the HOA and Social Committee. I plan,

coordinate social activities for our HOA.

References available upon request.

Contact this candidate