Timothy J. Shankle

***** ****** *****, *** ******* TX 78245

Cell 330-***-****

Email: acvv73@r.postjobfree.com

OBJECTIVE: To plan and develop customer service, maintenance procedures and guidelines to ensure the safety and security of vehicles and personnel through programs for the federal

government.

EMPLOYMENT HISTORY 08/2014-Present

Delivery Driver

Employer: Lowes

1250 Broad Street Sumter, SC 29150 16.30/

HR

Supervisor: Mike Mims 803-***-**** contact yes Led a team in which assembled, inspected, loaded and transported product and equipment for large home improvement retailer. My 2 man crew inspected and loaded 9 ton box truck and flat bed tractor trailer element and transported goods to customers for 46 million dollar organization. Investigated customer complaints and addressed work orders when necessary, reported safety violations and turned in vehicles for repair according to Department of Transportation Standards.

Performed extensive driver and equipment operations. Maintenance Mechanic/MVO 05/2013-08/2014

Employer: Department of Defense Community Youth and School Services 5975 Chestnut Fort Jackson, SC 29207

12.28/HR

Supervisor: James Andrews 803-***-**** contact yes Performed facilities inspections, prepared reports and notified director and affiliates of safety concerns. Performed repairs with necessary tools according to military and OSHA safety policies and procedures. Performed vehicle inspection prior to transporting personnel to different locations both on and off the installation. Investigated customer claims logged in work

order numbers and kept track of incomplete and completed work orders on spread sheet. Maintenance Mechanic 10/2011-12/2012

Employer: Plaquemines Parish School Board

506 F. Edward Herbert Blvd Belle Chasse, LA 70037 15.00/ HR

Supervisor: Gordon Terrell 504-***-**** contact Yes Performed safety inspections and repairs on all transportation vehicles, staff vehicles and repair equipment, notified director of safety concerns. Performed repairs with necessary tools according to Department of transportation safety policies and procedures. Investigated customer claims and complaints provided guidance to team members when necessary. Logged in work order numbers and kept track of incomplete and complete work orders on spread sheet. Parts Manager Customer Service Counter Person 03/2010-10/2011 Employer: Autozone

19097 Pineville RD Longbeach, MS 39560

10.00/HR

Store Manager: Eric Dorothy 228-***-**** contact Yes Supervised 4 personnel in the sales, ordering, shipping and receiving of parts and products for the automotive industry, changed customer batteries, tested electrical components, inspected facilities for cleanliness, assigned personnel to duties, stocked parts, checked reports, and printed schedules.

Maintenance Mechanic 08/1994-03/2010

Employer: United States Postal Service

10410 Perrin Beitel San Antonio, TX 78284

19.00/HR

Building Supervisor Pat Gordon 210-***-**** Contact Yes Performed facilities inspections, prepared reports and notified building supervisor and affiliates of safety concerns. Performed facility repairs with necessary tools according to U.S.P.S. and OSHA safety policies and procedures. Performed vehicle inspections prior to transporting equipment to different locations both on and off the installation. Investigated customer claims and facility issues, logged in work order numbers and kept track of incomplete and completed work orders on spread sheet. Updated building supervisor of situational status. EDUCATION:

University of Phoenix (San Antonio) B.S.B.A. Degree Business Administration 3.25 GPA R.G. Drage Career Center Auto Technology 3.4 GPA

Louisville High School 3.4 GPA

SKILLS & ABILITIES

Strong interpersonal and computer skills (Microsoft office, Outlook, Sharepoint, Internet) Exceptional reporting and presentation skills, type 50 words per min Strong analytical skills with focus on details and note writing Strong management and training capabilities

Maintenance operations customer service representative and motor vehicle operator Commercial

Driver operator/instructor

TRAINING

Forklift, cherry picker, tow motor, tractor operator, Lowe’s Home Improvement 2016 Driver’s Training Instruction School South Carolina DMV 2015 Customer Service Representative Certification 2012 BSBA Business Administration 2011

Retired Army Reserve Heavy Equipment Maintenance Instructor 2009 Facilities Maintenance Training School Norman, Oklahoma 2005