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MUFADDAL TAJ

Email : acvv2l@r.postjobfree.com

Mobile: +971**-*******

CAREER SUMMARY: With extensive experience of over four years in Information Technology and B.S. in computer science from the University of Idaho, I am seeking another challenging role as a Business Analyst.

CERTIFICATIONS: Epicor Associate Consultant Distribution, Epicor Associate Consultant Manufacturing, Epicor Consultant Manufacturing & Distribution

Microsoft Certified 70-270 and Microsoft Certified 70-290. WORK EXPERIENCE:

Transmed Overseas Inc UAE,12/13 - Present

Business Analyst

Analyze current operational procedures, identify problems, and determine specific system requirements.

Maintain and support the JDE/Oracle Enterprise One ERP modules and enhance applications according to the business needs.

Provide support to AP, AR, GL, and Procurement Management, Inventory Management, Agreement Management, Advanced Pricing and Sales Order Management modules.

Coordinate and collaborate with functional users and IT staff to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is easily translated into UAT (user acceptance training)/functional test plans, and ensure that proper testing of all systems functionality is completed.

Participate in a functional capacity in all phases of the project life cycle including post-production support and on-going maintenance.

Take high level business initiatives/objectives, gather business requirements, relate them to system capabilities and conceptualize end to end solutions

Document functional specifications for developers, configure application, and setup data as required to realize solution.

Assigned to work on enhancing processes in JD Edwards 9.0. Creating test scripts and executing them for EDI and other system enhancements as well as modifications. All processes involved with the full life cycle.

Work with technical resources to develop, test, and document software in order to implement and maintain an operational system.

Routinely provides application maintenance, modifications and enhancements as needed to support business requirements

Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion.

Review and assess future JDE application release functionality and related emerging technology to identify impact of upgrade to existing functionality base and integration. Stay current on JDE development technologies.

Develop training documentation for End Users

2/3

Index Infotech UAE, 10/11-12/13

ERP Consultant/Analyst

Worked on Epicor ERP on Supply Chain Management, CRM, Production, Planning & Scheduling Modules.

Assisted as Junior Consultant for Epicor Projects in UAE

Providing Support on Functional related issues in Epicor ERP

Conduct business requirement analysis and propose the best industry practices solutions covering all the business verticals.

Prepare detail solution concept document with GAP analysis. Identify the Gaps, problems, determine proposed solution, review & document the current business operations and future processes and drive the solution process

Prepare the testing scripts for CRP & perform business process integration testing. Validation of the Business solution mapped

Onsite Go live & post go live support and assist customer in month end and year end processing

Configuring Epicor ERP according to customer requirements.

Conduct the Business Requirement by Interviewing the key users, understand the business requirement and propose the best industry practices.

Develop Solution Concept Design (SCD) according to company’s requirements.

Assist and train the customer in data preparation and data cleansing activities using Epicor DMT tool to migrate core both during CRP and go live phase. Key Epicor Projects

Indus International FZC, Sharjah, U.A.E

Configuring Epicor System according to approved Solution Concept Design(SCD)

Provided Proof of Concept (POC) for manufacturing module and CRM

Creating sample jobs, operations, inventory according to company standards.

Testing various company’s scenario in Epicor System.

Collaborated with the development department in designing and developing Customizations.

Provided CRP for all key users in the company

Analyzed CRP results and configured the system according to new requirement.

Assisted in DMT upload of the data from excel to Epicor system. Omein Bin Youssef, Abu Dhabi, U.A.E

Understanding company structure and manufacturing methods.

Performing and Documenting Gap Analysis, Project Planning, Implementing and managing Risks of a Project.

Coordinated in writing and executing of User Acceptance Test Scripts.

Define GAP analysis of the system to match company’s process.

Configuring Epicor System according to SCD approved.

Financial Configuration of the system

Data Analyze as per Epicor specification for upload in the system

Uploading Data on the system manually and through DMT. United Crane Private Ltd. Pune, India

Understanding company structure and manufacturing methods

Developing Solution Concept Design (SCD) for mapping Epicor System

Define GAP analysis of the system to match company’s process.

Configuring Epicor System according to SCD approved. 3/3

Total Solution India, 08/06-08/07

Network Engineer

Administering the company’s network environment

Troubleshooting Windows 2000/NT/XP and Windows Server 2003 issues

Configuring switches and routers and cabling of devices and ports

Installing network security applications like Zone Alarm, Norton and MacAfee and server patches.

Creating Full Image Backups of Enterprise Setups to ensure no downtime in critical conditions.

Software and Patch Management and also upgrading hardware where required

User Management through group policies and through Active Directory

Maintained retail store’s LAN/WAN and supported all systems used to keep business running

TECHNICAL SKILLS:

ERP: Epicor 9, JD Edwards 9.0, BI

Network Technology: Install & Managing Windows Server 2003, 2010 & 2012, Managing Security Products, TCP/IP protocol, Install & Configure MS Exchange Server 2003, 2007 & 2010.

Operating Systems: Windows 2000/XP/NT/Vista/7/8, Windows Server 2003/2007/2008/2010

Software: C, C++, Java, SQL, Flex, Bison, Lisp, Icon EDUCATION: University of Idaho USA, 2011

Bachelor of Science in Computer Science

University of Mumbai India, 2007

Bachelor of Science in Information Technology

Maharashtra State Board India, 2004

Higher Secondary Education

COURSEWORK: Computer Networks and Communication Computer Architecture Data Structures Advanced Database Systems

Internet Security Software Engineering

Network Security Applied Information Assurance

Anti-Forensic Computer Assurance

Advanced Information Assurance Concepts Applied Security EXTRA-CURRICULAR ACTIVITIES:

Web Master of Indian Student Association at University of Idaho

Secretary of Indian Student Association at University of Idaho

Vice-President of Indian Student Association at University of Idaho PERSONAL INFORMATION:

Date of Birth: December 4, 1986

Nationality: Indian

Visa Status: Resident visa

Languages: English, Hindi, Gujarati

REFERENCES: Can be furnished upon request.

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