Michael Henriquez

Pm Housekeeping Supervisor - DoubleTree Hotels

Houston, TX 77033

acvv1n@r.postjobfree.com - 832-***-****

Highly enthusiastic customer service professional with 5+ years client experience Housekeeping Supervisor equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on

completing all tasks quickly and with high quality standards in mind. Reliable and friendly Janitor with 5+ years in providing cleaning services in a wide variety of facilities. Performs routine

maintenance and operates equipment in a safe and professional manner. Core Strengths

Active listening skills Fluent in Spanish And English Energetic work attitude

Adaptive team player Customer service-focused

Sharp problem solver Organized

Courteous demeanor Excellent communication skills

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Asst. Manager

The Cleaning Authority - Humble, TX - May 2016 to Present Responsibilities to communicate with all clients and employees and to build a bond. Coach all workers on Daily tasks prepare all utensils needed for the next working day. Have inventory of all work equipment. Close out all accounts at the end of the day

Cell Phone Technician

Sachin Systems - Houston, TX - March 2016 to May 2016 Responsibilities

Inspect of cellphone to be in good state and to function correctly Accomplishments

Inspecting over 200 cellphone per day

Skills Used

Eyesight, communication,

Supervisor

AZTEC FACILITY - Houston, TX - November 2015 to March 2016 Responsibilities

Have safety meetings with all employees to prevent injuries, make sure all employees have proper ppe, conduct interviews with new candidates, inspect all job sites, communicate with all customers and make sure we are following scope of work, make work orders for supplies, processing employees schedules Accomplishments

All employees were were communicating about concerns to management. Complaint were being taken care of on the same day. All employees were following work schedule

Skills Used

Leadership, enthusiastic, visionary, listening, cleanliness Supervisor

Kleen-tech - Houston, TX - August 2015 to November 2015 Responsibilities

Check on employees to be on specific sites, make schedules for all employees in my area, check that all employees where following scope of work for each site. Communicate wit all clientele to see that the job is being done to their standards

Accomplishments

All of our weekly and monthly task were being completed. All of the employees were communicating with management Skills Used

Leadership, enthusiasm, perfectionist

Pm Housekeeping Supervisor

DoubleTree Hotels - Houston, TX - September 2009 to October 2015 Developed highly empathetic client relationships.Cross-trained and provided back-up for other Housekeeping Staff when needed.

Stripped, sealed, finished and polished floors.Cleaned dormitories, athletic buildings, lab and research areas, academic

buildings and office areas.Maintained all janitorial equipment in a clean, safe and operable condition. EDUCATION

Chavez High School - Houston, TX

AWARDS

Employee of the month

December 2014

Employee of the month

May 2013

CERTIFICATIONS

TWIC Card

November 2015 to November 2020

To be able to enter any port

Basic Plus

November 2015 to November 2016

Needed to enter into plants

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