Corey E. Segall

**** ****** ***** **. ●Round Rock, Texas 78664 ● 512-***-****

email: acvv1l@r.postjobfree.com

IT Professional - Program Management & Strategy

Expertise in IT Governance, Transformation, Process & Performance Improvement

Summary:

Principle Strategic Leader with in-depth experience in selling and delivering all aspects of IT services to include strategic planning, organizational change management, IT governance and PMO implementation. Extensive qualifications in deploying enterprise tools, business process, metrics programs, and regulatory controls to both small and large organizations. Excellent leadership, team building, and program management qualifications. Technically proficient in a wide range of governance, operation, and portfolio management tools. Domain knowledge in healthcare, insurance, government, transportation, telecom, and silicon industries. Excellent verbal and written communication skills.

Professional Experience:

Sense Corp, Austin Texas Jun 2014 – Jun 2016

Managing Director- Strategy and Work Force Transformation Practice/Principal Consultant

Worked closely with go to market teams on pre sales activities, account planning, pursuits, and proposal development contributing directly to 2+ million in annual revenue for Sense Corp.

Oversaw consulting engagements involving data governance, strategy, business operations, and organizational change for fortune 500 clients. Ensuring overall delivery and quality on engagements.

Led the Workforce Transformation practice from the ground up overseeing the development of all collateral & sales material to enable go to market and delivery teams.

Project WellMed – Clinical Operation and QRA Improvement (PgM and Principal Consultant)

- Managed a team to gather information around current operational landscape using workshops and interviews for both providers (employed and network) as well as internal staff and executives across seven different markets.

- Conducted future state business workshop with representation from each market/stakeholder group for a collaborative working session to identify key initiatives to align and act on to achieve the new vision/goals.

- Delivered a roadmap that consisted of seven different projects addressing over 60 opportunities for improvement.

- Created a governance program to oversee the execution of the identified projects over the next three years as well as any new changes to the operational environment.

- Aligned both home office executives and clinics on current state, future state, and improvement roadmap

- Successful achievement of all objectives; action was taken on the seven project that let to improvement efficiencies and a hire STAR rating.

Project- Texas Health and Human Services- Establishing a Chief Data Office (PgM and Org. Change consultant)

-Spearheaded the implementation of Data Governance as part of establishing a Chief Data Office at Texas Health and Human Services.

-Led a team that facilitated leadership stakeholder meetings across all of HHS's five agencies (DADS, DSHS, DARS, DFPS, and HHSC) to gain alignment and participation in data governance.

-Achieved a successful implementation which improved data quality, control, and reporting across Texas Health and Human Services. Due to our success we were awarded an additional 5m in follow on work.

Hospira, Chicago IL Jan 2014 – Jun 2014

Sr. Project Manager & Change Management Consultant

Managed the development and roll out of new resource management, project management and portfolio management practices. This lead to a quick and successful adoption of their new project management framework and supporting tools.

Advised the EPMO Director on business process improvements for IT Governance, Financial Management, Portfolio and Project Management practices. Conducted assessments and recommended solutions to close gaps within their practice area.

RackSpace, San Antonio TX Jan 2013 – Jan 2014

Sr. Technical Program/Project Manager

Managed the implementation of the revenue management and billing system (BRM) which supported Rackspace’s new cloud service offerings into the Sydney region. This $20-million-dollar program was one of the top three for 2013 and had high executive visibility. These new services laid the foundation for Rackspace’s ability to grow internationally. The successful implementation brought in over $2 million in additional revenue within the first year,

Successfully led the 1.5-million-dollar program to implement a new tax engine (Vertex) globally and integrate this engine with their billing and revenue management system (BRM). This has led to Rackspace being able to reduce their $2 million tax burden, greatly improve taxation accuracy, and support the scalability of their taxation capability as they continue to expand internationally.

Managed the implementation of Oracle’s OCDM, OBIA and OIEE products to support Rackspace’s need for a consolidated enterprise financial data warehouse. This includes integration with existing usage, BRM, EBS, and HFM systems. This lead to better mass data management and we were able to create new product deployment metric reports at 5 times the speed of the old way.

Segall Consulting (BestBuy Client), Austin TX May 2012 – Oct 2012

Principle Consultant -Operational Improvement Program Manager

Responsible for closing gaps and defining post production deployment operational and support processes for new applications and services being created as part of the transformational bestbuy.com strategic initiative.

Delivery responsibilities around operational readiness for application and infrastructure operational support teams to ensure new applications and services are able to be supported once in production.

Segall Consulting (SolArc Client), Austin TX April 2011 – May 2012

Principle Consultant and Organizational Change Manager

Conducted an organizational wide IT capability assessment which included sales, product development, implementation services and custom solution products for a company that supports CTRM products for the commodity and energy sectors.

Responsible for leading high priority process improvement initiatives to close gaps on over 30 identified opportunities for improvement performing in a program manager and principle consultant capacity reporting to the COO.

Facilitated requirements gathering sessions and workshops to support process/template creation across multiple process areas and disciplines including IT governance, Business/IT Strategy, and tools.

Sogeti Consulting (Dell Client), Austin Texas August 2010 – February 2011

Sr. Project and Organizational Change Manager

Led the successful deployment of new processes and tools across a large global corporation in alignment with eDell’s PMO office.

Managed the deployment of eDell’s ALM. Facilitated requirements gathering sessions and workshops to support TFS 2010 tool deployment for on-shore and off-shore development teams.

Oversight on eDell’s Team Foundation Server 2010 ALM global training.

ACS, Austin Texas March 2010 – August 2010

Sr. Project Manager

Managed a 1-million-dollar project charged with creating a next generation application that provides transactional services used by local and federal government agencies. This service manages unemployment, childcare, child support and food subsidy distribution. Coherence and .net were the technologies used for the architecture and development of the application.

Accountable for hiring team, managing resources, budget, and day-to-day project tracking and oversight.

Contributed to the establishment of IT governance for ACS.

Wipro Consulting, Dallas Texas November 2007 – December 2009

Sr. Business Practice Manager

Selling strategic consulting services in both a “hunter” and “growing” role as an advisor to C-level executives of Fortune 500 firms.

Portfolio and Project Management tool evaluation and deployment. Managed the evaluation and deployment of Plainview and Clarity for two clients in support of a larger PMO consulting effort.

Manage consulting engagements involving 15+ consultants across multiple service lines both on and off shore. This included two PMO related implementations for a manufacturing (US) and telecom (Japan) company.

Led IT spend diagnostic and IT organizational assessment related engagements.

Global service line/product development – Develop market driven solutions and service offering collateral for the IT Strategy group. This included establishing diagnostic tools, delivery methodologies, benchmarking data, marketing material, and a consultant “tool kit”. Trained sales teams and account partners on new products and services.

Engagement Manager

Client Engagement Manager responsible for delivery, revenue and growth of Quality Consulting Services for a large Insurance company/account.

Strategic level consulting, ensuring quality delivery of engagements, and forming strong relationships with C-Level executives.

Responsible for preparing consulting engagement RFP’s and selling Wipro’s consulting services meeting a 5M yearly sales target.

Responsible for managing direct report, sales pipeline and opportunities

Various Roles from 1996-2007 (EDS, DMI, Texas Instruments, Princeton Information)

Sold and implemented enterprise transformation, process improvement, program management, & IT governance initiatives.

Tools Implementation/Experience:

Implemented: Microsoft Project Server, Planview, Project InVision, Niku (Clarity), Rational Portfolio Manager, Team Foundation Server 2010, Rational Unified Process (RUP), ClearCase, ClearQuest, Requisite Pro, Rational Method Composer, Eclipse Process Framework, OCDM, OBIA OBIEE, EPIC (EMR)

Power User: Remedy, SAP, Oracle, SQL, SharePoint, Mercury ITG, Test Director, Jira, Rally, VersionOne

Training:

SOX Remediation, IS09001, ITIL foundation & CoBIT Trained, HIPPA Trained

SEI-Intro to CMM, 1999 & SEI Intro & Intermediate to CMMI 2005 by KI, Advanced Metrics Analysis and Estimating courses 1999-2001, SQL, HTML, XML IFPUG Function Point Training 2001, MVC3 2010

PlanView 8.0 PIV 2001, Knowledge Plan 2003, Niku/Clarity7.0 & Workbench 2004, Team Foundation Server 2010, Microsoft Test Manager 2010, ClearCase, ClearQuest, Requisite Pro (2005), Zoho CRM (2008)

Agile & TDD Training (2004), PMI- Project Management (2001), Certified Scrum Master (2012)

Certified Posci’s ADKAR Change Management (2014), Medicare Advantage (2014), Medicaid (2014)

Education:

Texas A&M University, College Station, Texas, B.S., Economics

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