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Sales Customer Service

Location:
Marietta, GA
Salary:
50,000
Posted:
July 25, 2016

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Resume:

**** ***** ****** ***, ********, GA *****678-***-**** • acvuzp@r.postjobfree.com

Jason Ford

Excellent planning and communication skills with the ability to coordinate cross-functionally to achieve organizational goals. Outstanding success in building and maintaining relationships with key stakeholders, establishing large volume accounts and ensuring client retention and loyalty. Exceptional tenure and productivity, consistently exceeding personal and corporate sales quotas.

Core Competencies

Relationship Building

Client Retention

New Business

Supplier Relations

Merchandising

Implementation

Category Management

Product Management

Consultative Sales

Experience

InComm Atlanta, GA 2009 – March 2016

Field Support Representative

Responsible for consistently driving sales and contributing to double-digit sales growth YOY in the Drug and Convenience channels.

Partners with cross-functional groups across the business to analyze components of the business where problems/trends exist.

Work on company’s key accounts (Rite Aid, CVS, Dollar General, Circle K) to identify, quantify, and communicate assortment opportunities as well as develop seasonal transition targets and strategies.

Execute in-store marketing efforts including installation of displays, promotional products and POP.

Knowledge of merchandising systems used to analyze key merchandising metrics ensuring accurate inventory levels as well as key performance initiatives and provide recommendations for optimization.

Develop training materials for merchants on prepaid products and services as well as terminal operations, activation procedures and fraud prevention practices.

Consistently improve levels of client retention and loyalty through face-to-face meetings with customers.

The Home Depot Bluffton, SC 2007 - 2008

Merchandising Execution Team Member

Primary after-hours contact for receiving inventory and ensuring placement in store.

Improved process for maintaining receiving records that led to improved inventory analysis.

Consistently met and exceeded goals set by management.

Developed procedures to ensure safety goals were met keeping stores in compliance with State and Federal regulations.

Lowe’s Home Improvement Cumming, GA 2002 - 2007

Sales

Consistently met and exceeded sales goals for Appliance department.

Ensured sales floor was accurately stocked, priced and ready for customers.

Worked with third-party delivery companies on scheduling and ensuring that product was delivered satisfactorily to customers.

Identified opportunities to exceed client expectations and consistently communicated to Store Managers.

Alltel Communications Statesboro, GA 2000 - 2002

Sales

Lead Sales Associate for 2 years selling wireless services and products.

Consistently exceeded monthly sales quota and received multiple awards for exceptional service.

Utilized a solution-based sales approach recommending products and solutions to ensure ongoing relationships while maximizing revenue opportunities and minimizing customer complaints and issues.

The UPS Store Dunwoody, Ga Jan 2000-June 2000

Assistant Manager

Handy Andy Lawn Care Dunwoody, Ga Summers 90’-97’

Laborer

Education

Bachelors Degree, Business Administration

Georgia State University, Atlanta, GA



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