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Operations management

Location:
Monrovia, CA
Posted:
August 03, 2016

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Resume:

Eduardo Perez

***** *. **** ****** **.

Santa Clarita, CA 91390

acvuze@r.postjobfree.com

818-***-****

Skills Summary

Over 20 years experience in Business Operations and Development, Franchise Sales and support, Business Ownership, Marketing Operations and Database Management

Created Real Estate Marketing Company and grew to sales of over $950,000 per year.

Small business development, support and training.

Business to business and retail sale of products and services.

Experience in growing a territory over multiple states.

Over twenty years of experience in all aspects of staff management; hiring, performance reviews, reward and disciplinary actions.

Experienced in workflow analysis and business process design and improvement.

Skilled in various computer software applications including software training and instruction in Microsoft Office, Sales force and Fran connect.

Experienced in developing and presenting strategic, tactical and sales presentations.

Employment

VivoPools – Monrovia, CA April 2013 – the present

General Manager of Operations and Franchise Development

Business development, support and training for all of Southern California.

Responsible for Franchise & Business to Business Account Sales

Responsible for development and training of Sales and support Staff

Scheduling, Budget, Evaluations, Inspections.

Responsible for over 600 commercial and residential pool accounts

Management of 4 service managers and over 35 pool techs in a 6 county region

Profit and Loss responsibility

Current Salary $8,500.00 per month plus car allowance & bonuses

Coverall Health Based Cleaning Co. –Glendale, CA Sept 2009 – April 2013

Regional Director/Franchise Sales

Small Business development, support and training for all of L.A. County.

Responsible for Franchise & Business to Business Account Sales

Responsible for development and training of Sales and support Staff

Responsible for all aspects of Cleaning Franchise Company

Scheduling, Budget, Evaluations, Inspections.

Developed Call Center Department and Cold Calling Scripts

Profit and Loss responsibility

Salary $7,500.00 per month plus car allowance and bonuses

Resume of Eduardo Perez Page 2

Farms & Labels plus, Burbank, CA Nov 1996 -Sept 2009

Owner and Managing Partner

Established new company from ground zero

Managed all aspects of the operations of the company – sales, marketing, administration, production, contracts, and finances

Managed employees in the sales, design and operation of direct mail marketing and real estate database procedures

Created Sales in excess of of a million dollars per year

Developed Bulk Mail procedures including technologies such as Postal Soft Desktop Mailer Software, Bryce & Martin Yale folding, and inserting and sealing machines

Increased and maintained sales quota and business relationships throughout the life of the company

Designed and implemented new products that increased earnings by 30%

Led various projects leading to improved business processes, increased staff performance and increased customer satisfaction

Managed more than 30 employees in administrative and production operation capacities

Created Real Estate Marketing Seminars

Trained over 5,000 agents in the use of computers and various marketing concepts

Managed and processed all accounts payable and accounts receivables activities

Developed and maintained vendor relationships, developed requirement needs, negotiated contracts and consummated agreements

Salary $18,000 per month plus car allowance and quarterly dividends

Equity Title Company, Los Angeles, CA Jan 1994 - Nov 1996

Information Technology Manager and Trainer

Responsible for Companies Information Technology

Sales Support to Title Reps including presentations at over 300 real offices

To Real Estate agents and brokers.

L.A. Westside MLS/Board of Realtors, Los Angeles, CA Nov 1992-Jan 1994

MLS Database Manager and Instructor – Contractor $50.00 per hour.

Maintained MLS database uploaded listing information along with pictures of properties.

Instructor to over 3,000 Real Estate agents in the use of MLS software.

Century 21 Regional Office, Woodland Hills, CA Jan-1990–Nov 1992

Franchise Sales/Support/Office Manager

Real Estate Franchise Sales, Training and development

Franchise Support for over 130 Real Estate Franchises.

Sales and Software Training for over 1,500 Real Estate Agents and Brokers

Award and Recognition Banquets

Sales, Marketing and Training support for all Franchises

Direct Mail & MLS support and training

Salary $5,000 per month plus car allowance

Education

College of the Canyons, Valencia CA/Glendale College, Glendale, CA

Associate in Science Degree, Business Administration/Information Technology

Bilingual; speak, read and write Spanish as a native speaker.

Real Estate License

Life and Health Insurance License

Expert Level Microsoft Office, Sales Force, Fran Connect, Multiple Listing Service

Metro Scan and Experian/Data Quick Real Estate programs.



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