Thomas M. Trapp

**** ***** **.

Kettering, OH ***19

937-***-****

acvuye@r.postjobfree.com

OBJECTIVE

To start a career with a local company where I can use my skills to develop strong teams that deliver profitable year over year growth by providing positive leadership, being a team player, and delivering the best possible experience for their customers and employees through inspiring a service mentality and culture

KEY QUALIFICATIONS

• Eighteen years of management experience

• Excellent oral and written communication

• Presentation skills

• Certified Trainer

• Skilled with multiple computer programs

• Excellent phone skills

• Willing to travel up to 50% of time

• Experience working in fast paced environment

• Problem solving

• Problem identification

• Market plan development and execution

• Business to business sales

• Negotiation

• Customer recovery

• Multitasking

• Prioritizing

WORK EXPERIENCE

Laser Quest, Centerville, OH

General Manager, Certified Trainer October 2011 to June 2016

• Achieved four out of five sales goals every year

• Reduced P&L expenses by six percent each year

• Increased revenue by ten percent during time in position

• Financial Audit scores of 96 percent or greater during each quarterly audit

• Multiple year-over-year Sales Growth Awards

• Increased business to business sales by 47 percent during time in position

• Trained three General Manager

• Technical Excellence Award 2012 and 2014

• Test location for new team building program

Laser Quest, Centerville, OH

Manager May 2000 to October 2011

• Achieved five out of five sales growth goals 2000 to 2008

• Increased annual revenue from $450,000 in 2001 to $840,000 by the end of 2008

• Sold six top tier business packages during 2008, the first year the program was available

• Award of Excellence 2000 and 2005

• Technical Excellence Award 2000 and 2005

• Traveled to various Laser Quest locations to train and develop under performing teams

• Developed Support Team Program to ensure locations without full management teams maintained focus on company objective by providing a single source of leadership

• Developed Technical Training program

• Traveled for 30 to 40 percent of the year from 2007 to 2010 EDUCATION

Sinclair Community College, 3.47 GPA 1996 to 1998

• Biology

• Economics

Miamisburg High School

High School Diploma, 3.47 GPA 1996

REFERENCE

• Marc Priske 937-***-****

• Briana Kosins 937-***-****

• Morgan Cottrell 937-***-****

• Chris Bohr 608-***-****

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