GLORIA VARGAS

**** ******** ****, ************ ** 21133

Phone: 410-***-****

Email: acvuxi@r.postjobfree.com

PROFILE

US Army Veteran of the Gulf War with more than 20 years of administrative support experience

Languages: Fluent in Spanish & English

Systems: Windows (all versions) NT 4.0/Novell 3.12 & 4.11

Software:

Administration Word, Microsoft Excel, PowerPoint, Project, Access, Outlook, Illustrator,ADP, Solomon, Crystal Reports, Abobe Acrobat Professional, Quckbooks, Sonicwall Firewall, PGP, Knowledge Point, Abrawin, D.B.A. (ERP system run under Pervasive. SQL 7.0 software), Lotus 123, Lotus Notes, ArcServe 6.x, Microsoft Exchange Server 5.0, Macola 7.5, AutoCad 13/2000i/ LT, Adobe Photoshop, TCPIP and IPX Protocols, DOS 6.22, DBASE III, Etime, Microsoft Exchange 4.0 and CITRIX Winframe.

Databases: MS Access, Lotus Notes, Crystal

PROFESSIONAL EXPERIENCE

CONTRACTOR - RISK MANAGER JJ Haines Inc. Glen Burnie, MD January, 2016 - Present

Administered auto liability, general liability, and worker's compensation claims under large deductible insurance program with deductibles ranging from $250K to $1M

Oversaw development of in-house computerized claims management system that improved claims handling and reporting

Developed action plans on hundreds of claims in multiple jurisdictions in order to minimize exposures and mitigate damages

Coordinated and monitored claims litigation nationwide to attain best outcome, while keeping legal expenses in line

Designed and prepared reports for Controller of Operations in determining resources necessary to fund existing and future claims under large deductible insurance programs

Designed and prepared claims reports for Director of Safety to assist in development of incident rates by subsidiary in order to establish benchmarks for improvement

Managed all claims under litigation, mediated with third party administrators and attorneys, and settled all aspects of claims.

ADMINSTRATIVE ASSISTANT Morin Company, LLC (CT/HX, LLC) Columbia, MD 2004 – 2015

Acted as a liaison between the Project Managers and the Contract Administrator for processing contractual documentation and reports

Supported 5 Executives and Project Managers/Engineers

Responsible for the engineering and service project set-up and updates

Prepared bidding, bonding, contracts, certified payroll, certificate of insurance, safety, training and security (background & federal)

Project scheduling/tracking, progress reports

Created presentations, brochures and collateral materials

Maintained customer, vendor, orders databases and generated monthly backlog reports

Insured contractor, business and sales licenses are up to date on all contract registration sites

Scheduled and coordinated meetings, appointments, and travel arrangements for managers, sales representatives and engineers

Trained temp assistants during a period of company expansion to ensure attention to detail and adherence to company policy

Prepared Invoices, Purchase Orders, assisted with accounting procedures, and handled past due payments

Prepared and organized materials for audits

Responsible for project status updates, scheduling/tracking and compliance

Coordinated with the controller regarding financial and compliance matters related to projects

Preparation of weekly/monthly reports and maintenance of the projects in a spreadsheet and Adobe format

TRAFFIC SECRETARY Rummel Klepper & Kahl (RK&K) Engineering Baltimore, MD 2002 - 2004

Prepared routine and advanced correspondence, namely, including letters, memoranda, progress reports, and technical documents such as specifications and engineering reports

Prepared and coordinated Contract Administration work to include prime, subprime and subcontract agreements for execution, ensuring agreements have corresponding Certificates of Insurance

Prepared project invoicing, project reports and tracked distribution status

Coordinated documents and anticipated weekly and daily schedules of office staff

NE REGION EXECUTIVE SECRETARY Sears, Roebuck & Company Odenton, MD 2001 - 2002

NETWORK ADMINISTRATOR DeCrane Aircraft Inc. Columbia, MD 1993 – 2001

PERSONNEL SPECIALIST United States Army Fort Hood, TX 1981 - 1992

Security Clearance Top Secret, last active September 1992

EDUCATION/CERTIFICATIONS

Training:

MSCE NT 4.0 and Advanced Access programming training

Novell 4.11/3.12 CNE training

Knowledge Net E-Learning Windows 2000 Professional

US Army Non-Commissioned Officers Academy & Field Computer Training -- Fort Hood, TX

US Army Personnel Record Specialist, Fort Jackson -- Fort Jackson, SC

Business Major, Pan Am University -- Edinburg, TX -- 30 semesters hours

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