Stephanie Ann Maione

PO Box ***, Mendham, NJ ****5 • 908-***-**** • acvutv@r.postjobfree.com

Profile: Results oriented leader with 15+ years of entrepreneurial small business and corporate managerial experience - specializing in brand and product growth, sales driven process improvement, clientele relations and organizational planning.

Professional Experience

ULTA Beauty, Livingston, NJ 03/2016-Present

Lead and coached team of 20+ associates to increase KPIs YTD POS sales to budget from flat to +3.5% during 6 week tenure, UPT + 10% to 3.25, conversion of 54%, Customer Satisfaction Average of 96%.

Athleta - Gap Inc, Morristown, NJ 12/2014 – 02/2016

General Manager

Manage the promotion and sales of corporate brand products through digital platforms, printed catalogues, external marketing and internal advertisement, overseeing revenue of $2.5M in 2015.

Responsible for bottom-up collaboration with all facets of business (corporate planning, construction, security, etc.) to ensure a timely and effective opening of a new store location in a community of 20,000+ residents.

Lead the task force responsible for recruiting, on boarding and training of new employees, implementing key strategic business values such as, sales promotion, product knowledge and positive customer experience.

Leverage self-generated and corporate prepared internal business projections to maximize operational excellence in sales forecasting, inventory assessment, point-of-sale performance and payroll management.

Key community leader designing and executing community outreach programs to increase brand awareness and create new partnerships aligned with core business values.

Achieved outstanding Key Performance Indicator metrics, including a 90% positive customer service rating, 40% conversion ratio (sales versus traffic footprint), over 2.65 units of sale per transaction (UPT), 0.2% shrink (difference of actual versus anticipated product inventory) and averaged over $115 per transaction (AT), surpassing District, Market and Company averages.

Williams Sonoma Inc, Bridgewater, Westfield & Short Hills, NJ 10/2010 – 11/2014

General Manager & Assistant Manager

Responsible for oversight and cost planning for a team of 20+ employees, generating monthly and weekly payroll schedules to meet budget allocations for each location, lead the Northeast District producing a +10% sales comparison in respective years.

Developed and organized meetings and individual discussions with employees, clearly outlining plans of action to keep the store focused on achieving corporate metrics and goals.

Increased customer sales through hosting and planning marketing events, analyzing weekly financial cash flow and communicating to clientele through new and existing platforms.

Individually set each location’s sales forecasting, employee recruiting and floor design plans, while working with subject matter experts such as financial analysts, human resource specialists and visual teams to maximize team performance.

Headed the gift registry program increasing average registry value by over 150%, planning cross-branded events to drive program productivity and maintaining relationships with core customer base.

Received 4 individual promotions over tenure at the brand, hired, trained and developed team members leading to multiple promotions and instilled company pride.

First Legacy Group – Title & Abstract, Union, NJ 1/2005 – 6/2010

Title Insurance Producer

Spearheaded outside sales directly to attorneys, posting $100M in sales in 2008.

Responsible for the creating, upkeep, organization and gathering of an individual clientele directory.

Entrusted with the communication of proprietary and confidential information across multiple business sectors.

William J. Maione, PC Counselor of Law, Mendham, NJ 10/1999 – 5/2010

Senior Administrative Assistant

Proactively managed the attorney’s calendar, schedule, and travel, anticipating and addressing ad-hoc requests.

Screened and coordinated incoming communications, correspondence, and requests, identifying those of importance and that which required attention.

Managed the administration of the office, organizing and preparing legal documentation, maintaining files, and provided clerical support (copying, faxing etc.) as requested.

Prepared and proofread general ledger documents, specializing in planning for real estate closings.

Education

Seton Hall University, South Orange, NJ 09/1980 – 05/1984

Bachelor of Science (BS) in Psychology (Research / General Psychology)

Technical Skills – Advanced proficiency in MS Suite (PowerPoint, Word, Outlook, Excel, Publisher, Photoshop) and MAC OS

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