Arjun Aneja

****F DUNWOODY XING ATLANTA GA *****

+1-678-***-**** ò acvuth@r.postjobfree.com

Linkedin Profile

Sr. Quality Assurance Analyst

Software Testing of Client/Server ò Web ò Mobile based Applications

Dynamic, detail-oriented, multilingual Quality Assurance Engineer, IT Professional with more than seven years of experience focusing on manual and automation testing of web-based, online applications. Self-disciplined, highly organized professional with the ability to thrive in high-paced environments. Ability to manage many projects at once while working within strict deadlines and maintaining professionalism. Outstanding presentation and communication skills, ability to work exceptionally well individually and within a team environment. Superior analytical, time management, collaboration and problem-solving skills.

Selected Highlights

Core expertise in Manual & Automation testing of Web and Mobile based Applications.

Extensive experience in Requirements analysis. Requirement gathering, Test Plans, Test Suits and Test Execution.

Extensive experience in Selenium Automation tool, TestNG, Appium, Grid, Eclips.

Extensive experience in creation and modification of test plan/test strategies/test cases/use cases.

Technology Used: Agile/Scrum and Waterfall methodologies, Selenium, HP ALM, Rational Clear Quest, Jira, SoapUI, Windows, UNIX, XML, SQL, HTML/DHTML, JAVA, Webtrex, ZTracker, MremoteNG,.

Experience in preparation of Requirement Traceability Matrix, Defect Report and Daily/Weekly Status Reports

Extensive experience in functional, regression, sanity, smoke, database testing, data format, API and GUI testing.

Sound experience Integral System Testing, End to End Testing and User Acceptance Testing.

Extensive Experience of Testing Stages/Levels/Phases, Testing Types, and Testing Techniques

Expertise in evaluation and document of test standards/procedures to ensure consistency for future testing.

Expertise in coordination with developers, designers, architects and other teams to resolve issues timely.

Sound experience in providing status of key activities, risks and issues to IT teams and project stakeholders.

Maintain documentation of test results and create a comprehensive defect report to assist in debugging efforts.

Extensive experience on ‘Onshore-Offshore Delivery Model’ with the strong Team Management skills.

Extensive experience in handling team of 10 resources with onshore-offshore model.

Sound Experience of EMV Payment Scheme Testing and Ingenico Payment Devices.

Core Competencies

Manual Testing

Automation Testing

Mobile Based Application Testing

Database Testing

Requirements Gathering

Test Plans/Cases

Technical Skills

Applications

Microsoft Office (Word, Excel, PowerPoint, Outlook), Access, Adobe

Databases:

SQL Developer, Oracle 9i, 10g, SQL Server 2005/2008/2012, MSQL

Languages

JAVA, SQL, XML, HTML/DHTML, C, C++, VB

Methodologies

Agile/Scrum, Waterfall

Operating Systems

Windows, UNIX

Testing Tools

Selenium IDE/WebDriver/Page Object Model (POM), HP Quality Center ALM, Jira, XML, SOAPUI, Test Director, Rational Clear Quest, WebTrax, Ztracker,

Business Domain

Mobility, Retail

Professional Experience

Company Name: Tech Mahindra Americasò Client: AT&T ò Atlanta, GA ò 2014 – Present

Senior. Quality Assurance Specialist – Web/Mobile Application Testing

Project Summary

The OPUS, OPUS Mobile, Local Dealer & Welcome Centre are AT&T Mobility applications that provide facility to effectively assist customers with their Wireless/Uverse/DTV/Wireline needs. These application are primarily used in AT&T owned Retails Stores and third party vendor stores. Major functionality includes Activations (New Activations, Migrations and WLNP), Customer Services for existing customers (upgrades, rate plans, bill payments etc), U-verse, DSL, Accounting and Administrative facilities. Customer Support System also incorporates with the CTI for the customer call handling where customer's call is directly mapped to a representative to solve issues..

Create and execute test cases to ensure business requirements are exceeded.

Maintaining documentation of test results and create a comprehensive defect report to assist in debugging efforts.

Actively participate in project meetings to understand requirements and provide status updates in a timely manner.

Involved maintaining requirements and traceability matrix for the requirements and Test cases in Quality Center

Technology Used: Agile/Scrum and Waterfall methodologies, HP Quality Center, Rational Clear Quest, Jira, SoapUI, Windows, UNIX, XML, SQL, HTML/DHTML, Test Director, JAVA, Win Runner, Selenium IDE/Web Driver/Page Object Model (POM).

Involved in development, modification and execution of software test plans with specific data needs

Involved in automation, functional, regression, sanity, smoke, database, API and GUI testing.

Expertly evaluation and documentation of test standards/procedures to ensure consistency for future testing.

Meticulously analyze test results for software fixes and modifications to ensure software exceeds expectations.

Discussion/meetings/war rooms with developers, architects and other teams to resolve issues in a timely manner with strict attention to detail.

Manage and assist other IT team members in system support and integration tasks.

Communicate the status of key activities, risks and issues to IT teams and project stakeholders.

Preparation of Daily/weekly status reports for entire team during Planning and Execution Phase.

Analyze, Prepare and Providing Estimation.

Company Name: Tech Mahindra ò Client: AT&T Mobility (Cingular Wireless) ò USA ò 2010 – 2014

Quality Assurance Specialist Web Application Testing

Project Summary

Retail testing is a project that consists web based telecom Applications like Opus, Opus Mobile, PDC & Phoenix and works through Onsite Offshore Model. These applications that provide facility to effectively assist customers with their Wireless/Uverse/DTV/Wireline needs. These application are primarily used in AT&T owned Retails Stores and third party vendor stores. Major functionality includes Activations (New Activations, Migrations and WLNP), Customer Services for existing customers (upgrades, rate plans, bill payments etc), U-verse, DSL, Accounting and Administrative facilities.

These applications are primarily used in AT&T mobility retail stores and vendor stores. OPUS/OM are web Applications connected to Telegence Billing System that enables CSR to effectively assist customers for their mobility needs.

Create and execute test cases to ensure business requirements are exceeded.

Maintain documentation of test results and create a comprehensive defect report to assist in debugging efforts.

Involved maintaining requirements and traceability matrix between the requirements and Test cases in Quality Center

Technology Used: Waterfall methodologies, Selenium, HP Quality Center, Rational Clear Quest, Jira, SoapUI, Windows, UNIX, XML, SQL, HTML/DHTML, JAVA, Test Director.

Involved in development, modification and execution of software test plans with specific data needs

Involved in automation, functional, regression, sanity, smoke, database, API and GUI testing.

Expertly evaluated and documented test standards/procedures to ensure consistency for future testing.

Meticulously analyze test results for software fixes and modifications to ensure software exceeds expectations.

Consulted with developers and architects to resolve defects in a timely manner with strict attention to detail.

Education

2009: Master if Computer Application (Post Graduation) from Punjabi University, Patiala (India)

Additional Credentials / Honors and Awards

O’ Level Diploma course from DOEACC.

Awarded with “Valuable Team Player” for outstanding Performance in the AT&T testing Project in year 2011 & 2012.

Awarded with “Star Performer” for outstanding Performance in the AT&T testing Project in year 2014.

Awarded with “Pat On The Back” for outstanding Performance in the AT&T testing Project in year 2010.

ò ò ò

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