SUMMARY

Dedicated and knowledgeable professional with excellent work ethic and 4+ years of rigorous experience in the information technology and specialty chemical industry. Strong emphasis on project management and meeting deadlines in a resource constrained environment.

TECHNICAL SKILLS

Six years’ experience with computer configuration, software/hardware upgrades, deployment, maintenance, SCCM, database administration, DHCP, SSH, VNC, VPN, DNS, and cloud servers across Windows, OSX, iOS, Linux, and Android Operating Systems and mobile devices

Familiar with MS Exchange, Active Directory, switches and routers, network printers, and Hyper-V

PROFESSIONAL EXPERIENCE

Arizona Chemical Savannah, GA

Technical Support Specialist June 2012 – June 2016

Recruited to lead innovative projects resulting in new products, assist in bringing them to market, provide technical service support, and issue internal and external reports

On-site IT troubleshooting, configuring, deploying, and imaging user computers, mapping network drives and printers, providing training on above activities, and contribute to IT project planning

Generate project plans and manage approved work through project closure

Responsible for maintaining inventory and orchestrating capital project plans

SharePoint site coordinator, R&D database administrator, CRM SME, and internal ISO audit

Provide training on SharePoint, CRM, and Microsoft Office software

Provide training on our technologies, products, and chemistries across company divisions and to customers

Built, maintained, and operated an asphalt binder testing lab in accordance with ISO 9000

Georgia Institute of Technology Atlanta, GA

Biochemistry TA October 2011 – May 2012

Managed, instructed, and evaluated students, lab techniques, and lab reports

Operated and maintained GC-MS, IR, UV-VIS, NMR, and HPLC instrumentation

General laboratory maintenance including instrument calibrations and hazardous waste disposal

Southern Aero Services Griffin, GA

Beechcraft Airplane Mechanic April 2011 – July 2011

Performed maintenance on or (un)installed: Complete engine overhaul, wheels/brakes, fuel lines/fuel caps, spark plugs, exhaust manifold, and annual preventative maintenance under guidance of aircraft inspector

Electronically tested ELT’s (Emergency Location Transmitter) and updated electronic AD database (Airworthiness Directives)

EDUCATION

MBA Information Systems Candidate. Georgia Southern University Expected December 2017

BS in Biochemistry. Georgia Institute of Technology

CAPM. Certified Associate in Project Management. PMI Expected, August 2016